Assistant Starbucks Leader

Weis Markets•Bellefonte, PA

4d•Onsite

About The Position

The Assistant Starbucks Leader is responsible for running shifts with customers at the core, solving problems in the moment, and creating a positive and engaging environment. This role involves ensuring the team works together to provide excellent customer service, anticipating and resolving issues calmly, and fostering teamwork and a positive atmosphere. The position also includes responsibilities related to cash register operations, adherence to company policies and laws, maintaining department sanitation and organization, and potentially assisting with deliveries and other departments. Weis Markets is committed to Equal Employment Opportunity and provides reasonable accommodations for applicants with disabilities.

Requirements

Must be able to run shifts with customers at the core.
Must be able to anticipate problems and respond calmly and confidently.
Must be able to maintain composure and utilize resources to take appropriate action.
Must be able to identify teachable moments and provide feedback and coaching.
Must be able to document and share pertinent information.
Must be able to promote an atmosphere of engagement and pride.
Must be able to serve as a role model for baristas.
Must be able to encourage teamwork.
Must be able to set an energetic tone within the store.
May operate and be responsible for cash register operations.
Must follow policies and procedures to ensure proper money handling.
Must adhere to company and state laws related to tobacco and alcohol sales.
Must maintain backroom and receiving area security and organization.
Must be responsible for general sanitation in the department.
Must follow cleaning schedules and department guidelines.
Must dispose of trash properly.
May assist with baling cardboard or other related duties (if properly trained).
May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries (if properly trained).
Must ensure smooth workflow within department by cooperating with co-workers and superiors.
Must strive to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May also be called upon to assist in other departments.
Assists the Starbucks Leader in supervising all associates in department.

Nice To Haves

Training provided for power jack or hand jack operation.
Training provided for baling cardboard.

Responsibilities

Running shifts with customers at the core, ensuring the team works together to make every moment right for customers.
Using resources to determine positions, routines, and break plans for the team.
Anticipating problems and responding calmly and confidently to customer needs.
Maintaining composure and utilizing resources to take appropriate action.
Flexing the plan to optimize the customer experience.
Identifying teachable moments and providing feedback and coaching to baristas.
Documenting and sharing pertinent information for smooth shift transitions.
Promoting an atmosphere of engagement and pride while achieving goals.
Serving as a role model for baristas.
Encouraging teamwork through recognition and celebration of team wins.
Setting an energetic tone within the store by building rapport and displaying a positive attitude.
Operating and being responsible for cash register operations, including proper money handling.
Adhering to company and state laws related to tobacco and alcohol sales.
Maintaining backroom and receiving area security and organization.
Ensuring general sanitation in the department, following cleaning schedules and guidelines.
Disposing of trash properly.
Assisting with baling cardboard or other related duties (if properly trained).
Assisting with receiving, unloading, checking-in, breaking-down, and storing deliveries (if properly trained).
Ensuring smooth workflow within the department by cooperating with co-workers and superiors.
Striving to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
Assisting in other departments as called upon.
Assisting the Starbucks Leader in supervising all associates in the department.