Seasoned Assistant Spa Manager

The Woodhouse Spa - Charleston/Savannah/Franklin•Charleston, SC

5d•$20 - $22•Onsite

About The Position

At The Woodhouse Spa Westedge, we believe in the art of hospitality and the luxury of well-being. Our mission is to create an environment where guests feel seen, valued, and restored and where our team thrives in delivering experiences that go far beyond the ordinary. We are seeking a seasoned Assistant Spa Manager with proven spa or retail management experience to join our leadership team. This role is ideal for a hospitality professional who understands luxury service, leads with heart, and knows how to balance guest satisfaction with operational excellence. As the Assistant Spa Manager, you will be responsible for the daily rhythm of the spa, from guest flow and scheduling to retail success and team performance. You will work closely with the Spa Manager to ensure every detail reflects the Woodhouse standard of intentional luxury.

Requirements

Previous management experience in a spa, salon, retail, or luxury hospitality environment
A strong understanding of guest service standards, retail performance, and team leadership
Exceptional communication and organizational skills
A polished, professional presence with the ability to lead calmly and confidently
Experience with scheduling or spa management software (Meevo experience preferred)

Responsibilities

Lead, train, and mentor the Hospitality Team to deliver exceptional service at every touchpoint
Oversee scheduling, guest flow, and daily operations with precision and professionalism
Drive retail and service sales performance through daily coaching and clear goal setting
Address guest feedback promptly and ensure elegant, thoughtful resolutions
Maintain spa ambiance standards, ensuring lighting, music, cleanliness, and aromatherapy reflect the Woodhouse brand
Step into Spa Coordinator or Concierge duties as needed to support seamless operations