Assistant Spa Manager

Arbor Trails•Austin, TX

15d

About The Position

Hand & Stone Massage and Facial Spa in Austin South is hiring for an Assistant Spa Manager The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions. Qualifications and Requirements: Oversee and manage the daily operations of a busy spa Retail management/sales experience Experience in selling memberships is a plus A passion for people and sales High level of enthusiasm Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting Demonstrated ability to coach while also taking directive from Spa Manager Strong organizational/planning and computer skills Experience with a booking system is a plus Ability to promote the health and wellness benefits of both massage therapy and facials Ability to work flexible schedule including days/evenings/weekends/holidays Knowledge and understanding of all spa services and product line Demonstrated ability to balance coaching/mentoring with disciplining Benefits We Offer: Medical/Dental/Vision 401k Supplemental Insurance Paid vacation Flexible schedules Employee discounts on products and services Employee rewards program/employee referral bonus Please respond with a resume. At Hand and Stone, Opportunity Knocks. Over 450 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Requirements

Retail management/sales experience
A passion for people and sales
High level of enthusiasm
Strong organizational/planning and computer skills
Ability to promote the health and wellness benefits of both massage therapy and facials
Ability to work flexible schedule including days/evenings/weekends/holidays
Knowledge and understanding of all spa services and product line
Demonstrated ability to balance coaching/mentoring with disciplining

Nice To Haves

Experience in selling memberships is a plus
Experience with a booking system is a plus

Responsibilities

Oversee and manage the daily operations of a busy spa
Answering phones
Booking appointments
Greeting customers
Selling memberships and spa packages
Managing schedules
Maintaining spa supplies
Handling any customer or therapist questions
Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
Demonstrated ability to coach while also taking directive from Spa Manager