Assistant Spa Manager
About The Position
The Assistant Spa Manager helps oversee the daily operation and continued development of the Spa, ensuring services align with Four Seasons standards and the Spa’s mission. Partnering closely with the Director of Spa, this role supports team performance and key financial responsibilities such as forecasting, labor planning, budgeting, and inventory oversight. The position also assists with promotional efforts and PR initiatives that enhance visibility and guest engagement. With a strong presence in the Spa, the Assistant Spa Manager ensures all interactions are handled with professionalism while upholding Four Seasons policies and service expectations.
Requirements
- Strong communication, organization, and leadership skills.
- Ability to guide and motivate a diverse team.
- Strong computer proficiency; familiarity with Book4Time, Birchstreet, and Opera is an asset.
- A passion for exceptional service and a collaborative work ethic.
- Work authorization in the United States.
Nice To Haves
- familiarity with Book4Time
- familiarity with Birchstreet
- familiarity with Opera
Responsibilities
- Support daily spa operations to ensure a seamless and personalized guest experience.
- Assist with leading, coaching, and developing the Spa team to uphold Four Seasons service standards.
- Contribute to financial oversight, including labor management, forecasting, budgeting, purchasing, and inventory control.
- Support the planning and execution of internal promotions, marketing initiatives, and PR activations.
- Assist in resolving guest concerns with professionalism to maintain high satisfaction levels.
- Uphold company policies, safety guidelines, and operational best practices.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Medical, dental, and vision coverage
- Parking and SEPTA access
- City Fitness membership
- Growth and development opportunities with Four Seasons
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
