Assistant Site Manager

DoorDash USA•Garden City, KS

21h•Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.

Requirements

Proven leader with experience managing high-performance teams of 5+ employees with successful performance and employee development outcomes.
Relish ownership and are excited to have ownership in a new and rapidly growing business.
Solve problems from first principles and are excited to solve problems in innovative ways.
Unafraid of ambiguity; rapid change and learning are exciting, and thrive in ambiguous, startup environments.
Analytical and data-first problem solver.
Experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.
3+ years’ experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
1+ years of experience managing a team.
Flexibility in schedule, including regularly scheduled late-night and weekend hours.

Responsibilities

Lead a team of hourly Operations Associates and Shift Leads, demonstrating compassion and commitment to inclusivity.
Hire, coach, and develop high-performing team members, while building a safety-first culture.
Serve as a leading change agent for the site, helping the team navigate new initiatives and growth projects.
Tackle onsite escalations, including coordination with cross-functional partners.
Be directly responsible for driving results in one or more specific focus areas or a specific shift for the site.
Drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network.
Engage cross-functional partners as needed for support.
Analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, and warehouse organization within assigned focus areas.
Lead some process improvement projects.
Coach and empower the team to provide a highly quality customer experience with every order, focusing on metrics like order accuracy and fulfillment speed.
Work cross-functionally with central teams from inventory to training teams to ensure the team has the tools and resources they need.