Assistant Site Manager, DashMart - Ferndale, MI

DoorDash USA•Ferndale, MI

23h•Onsite

About The Position

DashMart is part of the New Verticals division with Doordash and we are a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.

Requirements

Proven leader with experience managing high-performance teams of 5+ employees with successful performance and employee development outcomes.
Excited to have ownership in a new and rapidly growing business.
Ability to solve problems in innovative ways, resisting "this is how it’s always been done" thinking.
Comfortable with ambiguity and thriving in ambiguous, startup environments.
Analytical and data-first problem solver with experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
3+ years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or related field.
1+ years of experience managing a team.
Flexibility in schedule, including regularly scheduled late-night and weekend hours.

Responsibilities

Lead a team of hourly Operations Associates and Shift Leads, including hiring, coaching, and development.
Build a safety-first culture where employees are excited to drive success.
Serve as a change agent for the site, helping the team navigate new initiatives and growth projects.
Tackle onsite escalations, including coordination with cross-functional partners.
Drive results in specific focus areas or a specific shift for the site through effective scheduling and inventory management.
Deploy best practices from across the network.
Engage cross-functional partners as needed for support.
Analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, and warehouse organization.
Lead process improvement projects.
Coach and empower the team to provide a high-quality customer experience with every order, focusing on order accuracy and fulfillment speed.
Work cross-functionally with central teams to ensure the team has the necessary tools and resources.