Oil Change Assistant Manager - Shop#789 - 550 FM 548

Driven Brands Inc.•Forney, TX
•Onsite

About The Position

Take 5 Oil Change is hiring an Assistant Shop Manager to support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. The role may serve as Manager on Duty, coordinating workflow and helping keep the shop safe, efficient, and running smoothly. Paid, hands-on training is provided to teach the technical skills and service standards needed for the role; automotive experience is valued but not required. This is an active, hands-on position in a fast-paced automotive service environment. Team members must be able to lift up to 50 pounds; safely maneuver in and out of a shallow, 3-foot-deep pit to position themselves under vehicles; walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods; and work in hot or cold weather when necessary. Take 5 Oil Change is an Equal Opportunity Employer and opposes discrimination based on protected characteristics and statuses under federal, state, or local law. Eligible employees may access up to 50% of earned wages at any time through the myFlexPay program.

Requirements

  • At least 6 months of customer service experience in a fast-paced service environment, delivering a consistent and exceptional customer experience.
  • At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
  • Commitment to following and maintaining facility and safety control policies and practices.
  • Strong communication skills and comfort providing direction, coaching, and feedback to team members.
  • Initiative, accountability, and follow-through on responsibilities.
  • Ability to remain calm, organized, and solutions-focused during busy periods.
  • Ability to meet applicable age and certification requirements, including Inspector Certification when required.
  • Reliable transportation to and from the work location.
  • Ability to lift up to 50 pounds and safely maneuver in and out of a shallow 3-foot-deep pit.
  • Ability to walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods.
  • Ability to work in hot or cold weather conditions when necessary.

Nice To Haves

  • Automotive experience is valued but not required.

Responsibilities

  • Complete Certified Technician training.
  • Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
  • Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
  • Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
  • Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
  • Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
  • Perform all Certified Technician and Lead Technician responsibilities.
  • Complete opening and closing procedures.
  • Assist with daily inventory counts and adjustments.
  • Support shop communication, reporting, and operational follow-up.

Benefits

  • Competitive hourly pay plus weekly bonus opportunities.
  • Medical, vision, and dental benefits for full-time employees.
  • 401(k) with company match for full-time employees.
  • Paid time off for full-time employees.
  • Paid training and clear career growth paths.
  • Opportunities to grow from shop roles into leadership positions through strong performance and consistency.
  • Access to up to 50% of earned wages at any time through the myFlexPay program.
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