About The Position

Take 5 Oil Change is seeking a career-minded Assistant Shop Manager who enjoys working with people and is ready to help lead a fast-paced team. The Assistant Shop Manager supports the Shop Manager with daily operations, team development, and delivery of a fast, friendly customer experience. When needed, this person serves as Manager on Duty, helping keep the team focused and the shop safe, efficient, and running smoothly. Paid, hands-on training is provided to teach the technical skills and service standards required for the role; automotive experience is valued but not required. This is an active, hands-on position in a fast-paced automotive service environment. Team members must be able to lift up to 50 pounds; safely maneuver in and out of a shallow, 3-foot-deep pit to position themselves under vehicles; walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods; and work in hot or cold weather when necessary.

Requirements

  • At least 6 months of customer service experience in a fast-paced service environment, delivering consistent and exceptional customer experiences.
  • At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
  • Commitment to following and maintaining facility and safety control policies and practices.
  • Strong communication skills and comfort providing direction, coaching, and feedback to team members.
  • Initiative, accountability, and follow-through on responsibilities.
  • Ability to remain calm, organized, and solutions-focused during busy periods.
  • Ability to meet applicable age and certification requirements, including Inspector Certification when required.
  • Reliable transportation to and from the work location.
  • Ability to lift up to 50 pounds and safely maneuver in and out of a shallow 3-foot-deep pit.
  • Ability to walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods and work in hot or cold weather when necessary.

Nice To Haves

  • Automotive experience is valued but not required.

Responsibilities

  • Complete Certified Technician training.
  • Serve as Manager on Duty when needed by coordinating workflow and helping the team provide safe, efficient, high-quality service.
  • Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
  • Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
  • Identify opportunities to improve shop performance and take on additional leadership responsibilities when the Shop Manager is unavailable.
  • Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
  • Perform all Certified Technician and Lead Technician responsibilities.
  • Complete opening and closing procedures.
  • Assist with daily inventory counts and adjustments.
  • Support shop communication, reporting, and operational follow-up.

Benefits

  • Competitive hourly pay plus weekly bonus opportunities.
  • Medical, vision, and dental benefits and a 401(k) with company match for full-time employees.
  • Paid time off for full-time employees.
  • Paid training and clear career growth paths.
  • Opportunities to advance from shop roles into leadership positions through strong performance and consistency.
  • Access to 50% of earned wages at any time through the myFlexPay program.
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