Oil Change Assistant Manager - Shop#488 - 2857 Fish Hatchery Road

Driven Brands Inc. • Fitchburg, WI

71d • Onsite

About The Position

Take 5 Oil Change is seeking a career-minded Assistant Shop Manager to help lead a fast-paced automotive service team. The position supports the Shop Manager with daily operations, team development, and a fast, friendly customer experience. The Assistant Shop Manager may serve as Manager on Duty, helping keep the team focused and the shop safe, efficient, and running smoothly. Paid, hands-on training is provided to teach the technical skills and service standards needed for the role; automotive experience is valued but not required.

Requirements

• At least 6 months of customer service experience in a fast-paced service environment, delivering consistent and exceptional customer experiences.
• At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• Ability to remain calm, organized, and solutions-focused during busy periods.
• Ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from the work location.

Nice To Haves

• Automotive experience.

Responsibilities

• Complete Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and supporting safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Identify opportunities to improve shop performance and take on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Benefits

• Competitive hourly pay plus weekly bonus opportunities.
• Medical, vision, and dental benefits for full-time employees.
• 401(k) with company match for full-time employees.
• Paid time off for full-time employees.
• Paid training and clear career growth paths.
• Opportunities to grow from shop roles into leadership positions through strong performance and consistency.
• Early access to 50% of earned wages at any time through the myFlexPay program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed