Oil Change Assistant Manager - Shop#852 - 1211 N Pacific St
About The Position
Take 5 Oil Change is hiring an Assistant Shop Manager to support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. The role is hands-on and based on the shop floor in a fast-paced automotive service environment. The Assistant Shop Manager serves as Manager on Duty when needed, helping coordinate workflow and ensuring the shop remains safe, efficient, and running smoothly. Paid, hands-on training is provided to teach technical skills and service standards; automotive experience is valued but not required. The role requires completing Certified Technician training and performing all Certified Technician and Lead Technician responsibilities. It also involves opening and closing procedures, inventory counts and adjustments, shop communication, reporting, and operational follow-up. The position includes active physical work, including moving in and out of a shallow service pit and working in hot or cold weather when necessary.
Requirements
- At least 6 months of customer service experience in a fast-paced service environment, delivering consistent and exceptional customer service.
- At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
- Commitment to following and maintaining facility and safety control policies and practices.
- Strong communication skills and comfort providing direction, coaching, and feedback to team members.
- Initiative, accountability, and follow-through on responsibilities.
- Ability to remain calm, organized, and solutions-focused during busy periods.
- Ability to meet applicable age and certification requirements, including Inspector Certification when required.
- Reliable transportation to and from the work location.
- Ability to lift up to 50 pounds and safely maneuver in and out of a shallow 3-foot-deep pit.
- Ability to walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods.
- Ability to work in hot or cold weather conditions when necessary.
Nice To Haves
- Automotive experience is valued but not required.
Responsibilities
- Complete Certified Technician training.
- Serve as Manager on Duty when needed, coordinating workflow and helping the team deliver safe, efficient, high-quality service.
- Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
- Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
- Identify opportunities for improvement and take on additional leadership responsibilities when the Shop Manager is unavailable.
- Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
- Perform all Certified Technician and Lead Technician responsibilities.
- Complete opening and closing procedures.
- Assist with daily inventory counts and adjustments.
- Support shop communication, reporting, and operational follow-up.
Benefits
- Competitive hourly pay plus weekly bonus opportunities.
- Medical, vision, and dental benefits for full-time employees.
- 401(k) with company match for full-time employees.
- Paid time off for full-time employees.
- Paid training.
- Career growth paths and opportunities to advance into leadership positions.
- Early access to 50% of earned wages at any time through the myFlexPay program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
