Assistant Shift Manager Security

San Manuel Band of Mission Indians•Las Vegas, NV

11d•Hybrid

About The Position

At Palms Casino Resort, our leaders help shape our future by creating a culture where people thrive and guests feel the difference. Guided by our Mission, Vision, and Leadership Expectations, this role drives excellence through teamwork, innovation, and care. The Assistant Security Shift Manager supports the Security Shift Manager in planning, organization, and management of the 24-hour daily Security Operation, including crisis management, staff supervision, and incident response. The stated goal of the department is to deliver best in class security service, in accordance with current policies, procedures, and established objectives. At Palms Casino Resort, your leadership makes a difference. We work together to inspire teams, achieve results, and shape a culture where people thrive.

Requirements

High School Diploma or GED required.
Must be at least 21 years of age.
Must have a government-issued ID.
Ability to obtain and maintain a TAM/Alcohol Awareness Card.
Ability to obtain and maintain a Nevada Gaming Registration.
Must be able to use a Fire Extinguisher.
A minimum of five (5) years of experience within a Security Hospitality environment comparable in size to the organization is required.
A minimum of two (2) years relevant supervisory experience in is required.
Must have experience with developing, implementing, and overseeing standard operating procedures used to guide daily activities.
Must remain calm under stressful conditions, exercise reasonable judgment, and make sound decisions especially during emergency situations.
Must have the ability to take over the operational function of a dispatch station during normal operations and times of crisis.
Must have knowledge of standard radio broadcasting and dispatch procedures.
Must have a working knowledge of basic criminal and civil law.
Must have the ability to accurately type at a minimum speed of 35 words per minute.
Must be able to work varying shifts, including weekends and holidays.
Must be able to work indoors, outdoors, and in smoking/gaming facilities.
Regular and predictable attendance is expected and an essential function of this position.

Nice To Haves

Bachelor’s Degree from an accredited institution in Security Management, Administration of Justice, Public Administration, or Organizational Leadership is preferred.
Experience with a Hospitality organization is preferred.
Bilingual abilities are a plus.
Knowledge of the security industry and developed partnerships is preferred.

Responsibilities

Leads, trains, and oversees Team Members on shift in the absence of the Security Shift Manager.
Responsible for helping define team capabilities and ensuring the team is properly trained and able to use the tools to perform their jobs.
Analyzes situations promptly and accurately; quickly adopts prompt, effective and reasonable courses of action with due regard to surrounding hazards and circumstances.
Work with the company's leadership to define, launch, and drive critical strategic, organizational and operational recommendations.
Develops strategic goals, including both short and long-term business objectives, as well as clear roles and responsibilities of Team Members.
Manages the development and improvement of policies and procedures, implementing security industry best practices with respect to communications and crisis management.
Responsible for assisting with the identification and coordination of maintenance and repair of security hardware and software.
Acts as a liaison with external agencies and local law enforcement.
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to leadership.
Prepare documentation of legal and incident reports.
Support the Security Shift Manager in conducting investigations.
The Assistant Security Shift Manager may be required to successfully complete a TASER Certification Course; carry and maintain proficiency in the use of the equipment.
Perform other duties as assigned to support the efficient operation of the department.