Assistant Service Manager
Acts Fleet Maintenance•Chattanooga, TN
•Hybrid
About The Position
Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment. This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.
Requirements
- Automotive or transportation industry background preferred
- Previous Service Advisor or Service Management experience a plus
- Strong verbal communication and customer service skills
- Organized, detail-oriented, and able to multitask
- Comfortable with data entry, reporting, and scheduling systems
- Dependable, punctual, and professional
- Positive, teachable attitude with problem-solving ability
Responsibilities
- Serve as the primary point of contact between customers, technicians, and internal teams
- Schedule service appointments and follow up on customer needs
- Maintain steady workflow and track vehicle service timelines
- Communicate clearly and proactively to ensure high customer satisfaction
- Support daily branch operations with a focus on efficiency and quality
Benefits
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
