Assistant Service Manager (Sales & Operations)

Batteries Plus - DL Myers Inc•Reisterstown, MD

1d•Onsite

About The Position

We're seeking a customer-first Assistant Service Manager who believes strong sales results should be built on trust, professionalism, and long-term relationships - not pressure or shortcuts. This is a hands-on leadership role for individuals who want to grow into Store Manager positions while maintaining integrity, balance, and a team-focused culture. At Batteries Plus, performance matters - but how we achieve it matters just as much. Our leadership team is built around sustainable growth, stable scheduling, and long-term development - not burnout or high-turnover retail practices. Assistant Service Managers play a key role in creating a healthy, high-performing store environment. You will lead by example in customer interactions and ethical selling practices, coach and develop Sales Consultants and Technicians, support daily sales performance while maintaining a customer-first culture, monitor performance metrics and help the team improve through structured coaching, support inventory, operations, and overall store execution, and step into store leadership responsibilities when needed. This role balances accountability with mentorship, sales results with customer trust, and growth with stability.

Requirements

High school diploma or equivalent
18 years or older
Valid driver's license
Prior supervisory, leadership, or high-performance sales experience
Ability to work a full-time schedule including weekends
Strong communication and organizational skills

Nice To Haves

Experience in retail sales leadership
Background in wireless, automotive, electronics, or specialty retail
Experience managing performance metrics and coaching team members

Responsibilities

Lead by example in customer interactions and ethical selling practices
Coach and develop Sales Consultants and Technicians
Support daily sales performance while maintaining a customer-first culture
Monitor performance metrics and help the team improve through structured coaching
Support inventory, operations, and overall store execution
Step into store leadership responsibilities when needed