Assistant Service Advisor - Baxter Subaru Omaha

Baxter Subaru Omaha • Omaha, NE

3d • Onsite

About The Position

The Assistant Service Advisor supports the Service Advisors and service drive by helping manage guest flow, communication, and administrative tasks while delivering an exceptional guest experience. This is a training-focused role designed to develop into a Service Advisor position.

Requirements

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Customer service experience strongly preferred

Responsibilities

• Greet guests promptly and professionally upon arrival to the service drive and assist with check-in and check-out
• Answer incoming service calls, schedule appointments, and support ongoing guest communication
• Prepare and assemble repair quotes for review by Service Advisors
• Maintain a positive, welcoming environment in the service drive and waiting areas
• Support workflow efficiency during peak service hours
• Move customer and dealership vehicles as needed, including valet services at remote locations
• Assist in maintaining organization and cleanliness of the service drive
• Support advisors and management with daily operational tasks and other duties as assigned
• Learn dealership systems, processes, and vehicle repair workflow
• Build foundational knowledge of automotive service terminology and operations
• Continuously develop communication, organization, and guest-handling skills
• Demonstrate readiness for increased responsibility and progression into a Service Advisor role

Benefits

• Competitive Pay: $18-$20/hour depending on experience!
• Flexible Work Schedule: Full-Time Hours!
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed