Assistant Salon Manager

Supercuts • Hillsdale, MI

10d • Onsite

About The Position

Join Regis Corporation as an Assistant Salon Leader – Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon management, contributing to a team's success and making a mark in the beauty industry? If you're passionate about leadership and ready to shape your career, Regis is excited to welcome you as our Assistant Salon Leader! The Assistant Salon Leader (ASL) is essential in assisting and leading a great team. The ASL is responsible for partnering with the Salon Leader (SL), including modeling Regis’ core values to be the best while serving our clients in a friendly, and professional way. The ASL is intended to be a developmental position with the goal of advancing into the SL role. Join our family of salons under Regis Corporation including the brands Cost Cutters, Holiday Hair, and Supercuts, and take the next step in your journey. Our salons are vibrant, trendy, and friendly environments where both customers and team members feel at home.

Requirements

• Cosmetology or Barber License (Required)
• Lead the team in the SL’s absence and working as a team-player and/or independently.
• Ability to market yourself, the salon, and the team in the community to increase your salon clientele.
• Model exceptional communication, organization, and problem-solving skills.
• Provide consistent and excellent customer service.
• Multi-task efficiently to assist with salon duties (including store meetings, scheduling, cash management, and reporting).
• Demonstrate a willingness to learn new techniques and stay current with hair trends.
• Lead and coach the team through implementing changes as directed by Regis.
• Travel to other salon locations as needed (i.e., temporary assignments).
• Maintain full-time status and meeting the business demands.
• Must maintain a valid cosmetology or barber’s license.
• All ASLs are required to complete assigned training as determined by Regis.
• All Supercuts (SC) ASLs must have received their Hair Stylist Academy (HSA) completion certificate.

Nice To Haves

• One (1) year of experience as a Stylist, preferred.

Responsibilities

• Assist with recruitment and retention strategies to meet salon staffing requirements.
• Coach the team to ensure they are supported in meeting their salon and individual goals.
• Model quality services by consulting with clients and applying the appropriate service techniques.
• Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
• Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
• Model customer service best practices by leading and inspiring the team, ensuring each client’s satisfaction, and building client loyalty.
• Provide customized consultations with each client, including stating the final price before the service begins.
• Support the SL with required salon leadership administrative tasks, such as closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments.
• Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
• Meet or exceed personal/salon productivity standards set by Regis.
• Protect the salon’s assets, including emphasizing, and modeling cash handling procedures.
• Lead, train, and model all services offered at the salon.
• Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
• Attend all required technical training sessions.
• Join all virtual and in-person meetings as directed by leadership.
• Lead the salon when/if the SL is absent.
• Model Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

Benefits

• Opportunity to increase earnings with walk-in customers, tips, and commissions.
• Bi-weekly earnings paid as straight commissions or hourly rate, whichever is higher.
• Opportunity to increase commission percentage on a quarterly basis based on productivity.
• Referral bonuses offered for every friend and family member that joins.
• Flexible schedules for a perfect work-life balance.
• Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
• Paid Time Off and free ongoing technical education.
• Opportunities for career and skill growth, with a focus on your professional development.
• Fun, relaxed dress code - we welcome jeans and tennis shoes!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED