Assistant Sales Manager (AutoPlanet Durham)

Auto Planet•Clarington, ON

64d•$75,000 - $125,000

About The Position

Since 2015, AutoPlanet Durham has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience. Autoplanet Durham is looking for an Assistant Sales Manager to join their dynamic team! About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today: Great Experience: Every customer is entitled to a great experience Integrity: We are honest and transparent in our actions Diversity: We are stronger through the inclusion of people, brands and ideas Innovation: We passionately embrace opportunities for new and continuous improvements Empowerment: We encourage and support our people in taking initiative Giving Back: We positively impact the communities in which we live, work and raise families Here’s what you’ll deliver: Assist the Sales Managers and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them. Assist with conducting monthly meetings with department employees to discuss activities and problems of mutual interest. Reach sales goals on strict timeline requirements. Assist with training and support sales staff to reach target sales goals. Grow revenue and profitability in sales territory. Represent The Employer in a favorable light to all accounts, press and industry representatives at all times. Monitor the performance of all Sales Department staff. Regularly evaluate employee performance and provide periodic feedback alongside the Sales Managers and General Manager. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that all customers are greeted promptly and given fair estimates on time required for delivery of new vehicles. Handle all customer complaints on a timely basis. Spot-check quotes and sales staff to assure quality and timely delivery of key messages. Communicate effectively with department managers and all employees Keep abreast of new equipment, features and tools available and recommend purchases. Ensure that the company floor, sales offices and outside lot area are kept clean. Account for all documents; ensure that none are missing. Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC). Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA). Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA), waste disposal regulations, etc. Comply with all company policies, standards and procedures. Other duties as required by management.

Requirements

Post Secondary Degree/Diploma in Business Administration.
Experience in the retail sales of motor vehicles.
A minimum of 3 years sales management experience.
OMVIC Certification is required.
Dealer CRM system experience required.
Must have a valid Ontario Driver's License and good driving record.
Ability to support the organization’s goals and objectives.
Excellent interpersonal and team building skills.
Demonstrate effective verbal, listening, and written communication skills.
Attention to detail and ability to maintain a high level of accuracy.
Exceptional customer service orientation.
Excellent time management skills, ability to multitask and work well under pressure.
Ability to manage stress and work with tight deadlines.
Highly self motivated and directed.
Self-motivated and ability to work with minimum supervision.
Must be willing to be flexible with work schedules.

Responsibilities

Assist the Sales Managers and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them.
Assist with conducting monthly meetings with department employees to discuss activities and problems of mutual interest.
Reach sales goals on strict timeline requirements.
Assist with training and support sales staff to reach target sales goals.
Grow revenue and profitability in sales territory.
Represent The Employer in a favorable light to all accounts, press and industry representatives at all times.
Monitor the performance of all Sales Department staff.
Regularly evaluate employee performance and provide periodic feedback alongside the Sales Managers and General Manager.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Ensure that all customers are greeted promptly and given fair estimates on time required for delivery of new vehicles.
Handle all customer complaints on a timely basis.
Spot-check quotes and sales staff to assure quality and timely delivery of key messages.
Communicate effectively with department managers and all employees
Keep abreast of new equipment, features and tools available and recommend purchases.
Ensure that the company floor, sales offices and outside lot area are kept clean.
Account for all documents; ensure that none are missing.
Work in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
Work in strict compliance with the Laws of the Province of Ontario and Canada including, but not limited to, the Employment Standards Act (ESA), the Motor Vehicle Dealers Act (MVDA) and the Accessibilities for Ontarians with Disabilities Act (AODA).
Understand and comply with all federal, provincial and local regulations that affect service operations, such as the Occupational Health and Safety Act (OHSA), waste disposal regulations, etc.
Comply with all company policies, standards and procedures.
Other duties as required by management.