Assistant Sales Manager

LED FastStart•Jefferson, LA

27d•$99,000 - $234,100•Onsite

About The Position

This role is responsible for achieving annual pre-need sales volume and margin goals for the sales team, as well as individual sales production. The Assistant Sales Manager will observe sales representatives during sales meetings and provide timely, constructive feedback to motivate pre-need revenue growth. This position also involves tracking and trending sales, addressing gaps, and initiating the process for underperforming sales staff. The responsibilities are divided into three main areas: Revenue Generating (60%), Administrative (20%), and People Development (20%). Revenue Generating tasks include qualifying sales leads, presenting pre-need services and products, completing electronic sales contracts, and generating leads through community events and consumer presentations. Administrative duties involve ensuring accurate and timely completion of contracts and paperwork by the Sales Representative, building community relationships, developing and achieving sales goals, managing financial budgets, monitoring expenses, approving time cards, and initiating personnel change transactions. People Development includes coaching sales representatives on techniques and personal style, providing constructive feedback, answering sales and commission questions, developing a strong team, understanding team members' career aspirations, addressing issues, and monitoring training requirements. This role is also responsible for screening candidates, hiring skilled staff, collaborating with Field Management on performance and advancements, disciplining staff, writing development plans, and initiating discussions for termination of underperforming staff in collaboration with Human Resources.

Requirements

High School diploma or equivalent required
Valid and current driver’s license with an acceptable driving record is required
Sales Management experience of 1-2 years required
Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
Experience giving presentations to consumer audiences or public speaking ability required
Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
Computer literate and proficient with MS Office, Word, Excel, and Power Point
Ability to use computerized databases for sales presentations and electronic contracts

Nice To Haves

Advanced education strongly preferred for continued career advancement
Experience with in-home sales a plus
Experience in the Funeral Services Industry strongly desired
Experience with Customer Relationship Management (CRM) systems is desired

Responsibilities

Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence.
Developing and achieving AOR and individual sales goals
Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team.
Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
Approves time cards prior to deadline, initiates personnel change transactions.
Additional responsibilities as requested or assigned
Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions.
Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current.
Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.