Assistant Sales Manager - Tower Chrysler Dodge Jeep Ram

AutoCanada Inc.•Calgary, AB

33d

About The Position

Tower Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. We find opportunities to reward high-performers regularly and are looking for managers that empower and motivate their teams to do their very best. We want someone whose values align with our own and can support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable—and we love it. In this exciting role, the Automotive Assistant Sales Manager is a highly driven assistant sales manager to the sales manager with day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager. To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Requirements

A minimum of 1 - 2 years of experience in automotive dealership Sales or Finance, includes closing own deals
Post-Secondary education in a related discipline would be considered an asset
Sales experience with verifiable proof of meeting sales targets
Ability to be professional and deliver exceptional service to clients
Working understanding of financial systems, banks, and structure of deals
A desire to work in a commission, performance-based environment
A well-defined sense of diplomacy, including negotiation and conflict resolution skills
Strong organizational and time management skills
Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
A person of high integrity who is trusted by others and consistently honors their commitments
Detail oriented, self-motivated, and resourceful
Results-driven and career focused individual with an entrepreneurial spirit and a strong desire to be successful
Experience using CRM, V-Auto other automotive software systems would be considered an asset.

Nice To Haves

Post-Secondary education in a related discipline would be considered an asset
Experience using CRM, V-Auto other automotive software systems would be considered an asset.

Responsibilities

The Automotive Assistant Sales Manager/Team Leader must consistently and profitably meet vehicle sales quotas through expert management and leadership of the sales team and by filling in front end positions when necessary, including desking, calling in deals, contracting customers and performing the finance role when needed
Selling and achieving individual targets
Assist with marketing of dealership inventory
Manage, train and direct a team of Sales Professionals
Motivate the team through our company’s vision and direction to encompass our mission statement
Communicate clear expectations and hold team accountable to achieve all brand, performance and behavior standards - Drive the company’s brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
Manage the execution of the current sales process to deliver a premium customer experience
Maintain the highest degree of customer satisfaction with the ability to handle all customer interaction with an award-winning smile and a positive attitude
Lead continuous improvement efforts that support annual sales goals and cost control - Communicate and plan with General Manager to arrive at daily/monthly sales goals
Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties service and finance
Closing deals and monitoring team deal closings
Encourage and motivate Sales Professionals daily to maintain high morale
Be able to interpret reporting and manage department by the numbers
Supporting administrative functions and acts as back-up for finance manager when needed
Performs other duties as assigned