Assistant Roaster at Tico Coffee Roasters Roastery

Tico Coffee Roasters•Campbell, CA
•Onsite

About The Position

Tico Coffee Roasters is a women-owned boutique coffee roasting and tea company located in Campbell, CA. We exist to offer a truly unique experience that empowers, protects, and nourishes life from farm to cup. We deeply care about sustainability, high quality, and social responsibility. Our mission is to offer a truly unique experience that empowers, protects, and nourishes life from farm to cup. We seek an eager and flexible part-time Assistant Roaster to support the ever-growing demand for Tico coffee. The ideal candidate is passionate and dedicated and constantly strives to provide an authentic, superior coffee experience. Coffee is our craft, our ritual, our inspiration. Join us in continuously raising the bar to provide a truly unique experience.

Requirements

  • Previous Barista or coffee background a plus.
  • Excellent written and verbal communication skills.
  • Punctual and able to work the 6:00 a.m. shift and occasionally earlier or later shifts depending on business needs.
  • Well-organized and detail-oriented.
  • Ability to work well with a team.
  • Strong work ethic and attention to detail, accuracy, and quality.
  • Logical and methodical approach to problem-solving.
  • Ability to read, interpret, and comply with documents such as safety rules, operating and maintenance instructions, and procedure manual.
  • Flexible with the ability to multi-task in a demanding and sometimes stressful environment.
  • Ability to give and receive constructive feedback in any given situation.
  • Ability to team-lift up to 150 pounds and lift 30 pounds above the head repeatedly throughout the day.
  • Satisfactory internal orientation completion
  • Understanding of the products and equipment offered to clients
  • Effectively complete the assigned tasks in a timely manner

Responsibilities

  • Maintain positivity and enthusiasm at all times.
  • Ensure that every bag of coffee is up to Tico’s quality standards.
  • Have a clear knowledge of all roasting materials and equipment.
  • Maintain and execute a full understanding of all safety, quality, and sanitation policies and procedures.
  • Actively contribute to Supply Chain goals and vision.
  • Profile roasting.
  • Quality Assurance cuppings (as needed).
  • Oversight of order fulfillment.
  • Green inventory processing.
  • Maintain a showroom-state roasting environment.
  • Stay up to date on the current menu and blend compositions.
  • Be an ambassador of coffee knowledge for Tico Coffee Roasters.
  • Be a guardian of quality for all coffees offered by Tico Coffee Roasters.
  • Responsible for the fulfillment of all coffee orders by accurately roasting the entire menu to profile.
  • Expected to meet all quality control checkpoints at a 90% passing rate on all roast profiles.
  • Use of logging software and ColorTrack to monitor real-time roasting feedback.
  • Participation and facilitation of Quality Assurance cuppings and discussion as expected.
  • Responsible for weekly cleaning and daily maintenance of all roasting equipment.
  • Keep current green inventories stocked and prepped for roasting.
  • After completing certification, use of forklift as needed to unload coffee shipments or retrieve coffee from racks.
  • Responsible for weekly inventory counts of roasted coffee.
  • Keep the roasting area as clean as possible at all times: floors swept, surfaces cleaned, dishes done, trash cans emptied, chaff and coffee bags taken out, etc.

Benefits

  • Competitive Hourly Wage
  • 401K with employer match (100% of contributions on the first 3% deferred, then 50% of contributions from 3% to 5%)
  • Early access to pay with Homebase Cash Out
  • Free access to Financial Tools with Gusto Wallet
  • Paid sick leave accrues at the rate of one hour per every 30 hours worked, paid at the employee’s regular wage rate. Accrual shall begin on the first day of employment
  • One free 12 oz bag of coffee every month
  • Free coffee during working hours
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