Assistant Retail Manager Full Time

Sun Tan City•Carmel, IN

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric salon environment and supports the Salon Director in driving store performance and operational excellence. The role manages and supervises Tanning Consultants, leads by example, and holds the team accountable for providing an exceptional client experience and meeting productivity goals. The position oversees daily salon operations, supports sales and expense management, maintains salon cleanliness and inventory, and helps ensure appropriate staffing levels. The expected schedule is five days per week, approximately 40–45 hours depending on hourly or salary status, including nights and weekends as needed for management coverage.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations effectively in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor.
Knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to go to the bank as needed.
Ability to work approximately five days and 40–45 hours per week, including nights and weekends as required.
Ability to stand and walk for long periods.
Ability to bend at the waist and bend down to clean equipment or pick up items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform cleaning tasks including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts as business needs require.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, client service, and personal sales performance.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director with controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and Saturdays and Sundays as required.
Travel to the bank as needed.