Sbarro Assistant Mgr

Sbarro•Myrtle Beach, SC

2d•Onsite

About The Position

GPM Investments, a major convenience store owner, has partnered with Sbarro, a New York-style pizza company. Since early 2022, GPM has been integrating Sbarro food services into its convenience stores, with numerous locations already established and plans for significant expansion in the coming years. This presents an ideal opportunity to join a rapidly growing franchise within GPM. An Assistant Restaurant Manager is primarily responsible for supporting the Restaurant Manager, Shift Leaders, and the overall team. In the absence of the Restaurant Manager, the Assistant Manager assumes all their duties. Key responsibilities include overseeing floor operations and managing Brand Training programs. The role focuses on providing strong, positive leadership to the team, ensuring excellent and friendly guest experiences, achieving operational excellence, and contributing to profitable sales growth for the restaurant. The Assistant Manager supports the Restaurant Manager in the daily operations of the restaurant, adhering to Dunkin’ standards, franchisee policies, and all applicable laws.

Requirements

Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality

Responsibilities

Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing and sampling where applicable
Execution of Point of Purchase instore set up per Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support to RM in completion of supplier and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
Engages with Dunkin’ Brands Field Operations team as appropriate
Recruit, hire, onboard and develop restaurant team members
Assist team and shift lead performance appraisal process
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Other duties as assigned