Assistant Restaurant Manager

The Osthoff Resort•Elkhart Lake, WI

8d•Onsite

About The Position

The Osthoff Resort & Spa is an award-winning AAA Four Diamond property located on the beautiful shores of Elkhart Lake. Renowned for our warm Midwest hospitality, we offer a variety of culinary experiences, including casual beach-side fare to elevated dining. We are seeking a talented Assistant Restaurant Manager to help with restaurant operations and deliver memorable dining experiences that match the beauty and prestige of our resort. In this hands-on position, you will oversee front and back-of-house operations of your ‘home’ restaurant, while also understanding operations for the other restaurant. You will lead a team with a variety of experience levels and work on continuously improving their skills. You will ensure the highest standards of quality, consistency, and service, playing a key role in the guest experience.

Requirements

High School Diploma
3+ years of experience in a restaurant setting with proven leadership experience
Strong leadership and communication skills
Passion for hospitality and a commitment to creating guests for life
Excellent interpersonal skills for diplomatically handling team members and guests
Ability to work under pressure and make decisions confidently
Skilled trainer of service technique and customer satisfaction skills
Knowledge of cuisine, wine, beer, and liquor
Must have or be willing to obtain a food safety certification and bartending license
Maintain positive can-do attitude, and inspire that trait in others
Possess great time management skills, with the ability to think on the spot
Must have flexibility in time to meet the business needs of the department and resort

Responsibilities

Display exceptional leadership by providing a positive work environment and demonstrating a dedicated and professional approach to management
Create schedules and manage payroll for home restaurant
Provide on-the-job training for new team members
Increase overall knowledge and expertise for all team members by continual and consistent training
Provide coaching to employees as appropriate
Ensure the smooth and efficient operation of the restaurant by hosting, bussing, bartending, expediting, and serving as needed
Stay up to date with the procedures/menus/etc. in other restaurant to be able to fill in as needed
Motivate and inspire team members by creating value and contagious energy
Assist Manager of Restaurants and F&B Director with fine-tuning systems to enhance guests’ experience and create consistency
Update POS system when needed
Fill out daily reports/bank deposit/cash drawer
Assist with monthly inventory and weekly ordering as needed
Review daily checklists and maintenance schedules
Report any equipment maintenance or replacement needs
Ensure all food safety and sanitation protocols are strictly followed
Attend meetings as needed
All other duties as assigned