Assistant Restaurant Manager - Multi Unit - Grand Canyon South Rim

Xanterra Travel Collection•GRAND CANYON, AZ

5d•Onsite

About The Position

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring an Assistant Restaurant Manager to Live. Work. Explore. at the south rim of the Grand Canyon! Manage all restaurant operations to include staff supervision, guest service, training and administrative duties. Provide oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions.

Requirements

Must be available to work nights, weekends and holidays.
4 years salaried management experience in multi-unit dining establishment(s).
Experience with and knowledge of all front of the house positions with the ability to quickly assess service situation(s) during the meal period(s).
Beer, Liquor and Wine knowledge is a must.
Experience managing the financial aspects of a restaurant
Ability to train and evaluate staff performance in a full-service restaurant.
Demonstrated positive leadership skills with the ability to drive employee engagement.
Strong interpersonal and conflict resolution skills.
Ability to pass ServeSafe Manager course and TIPS training within 90 days of employment.
Competency using Outlook, Word and Excel.
Experience with computerized POS systems.
Excellent verbal communication skills with the ability to effectively interact with a broad cross-section of guests, employees, government officials and company business clients.
Demonstrated leadership skills that promote employee engagement and retention.
Basic accounting skills with ability to figure labor budgets, sales, costs of services and ability to analyze P&L statements.
Constantly: Stand, walk, handle items, reach outward, reach above the shoulder, bend, lift/carry 10 lbs or less and up to 50 lbs, as well as push/pull 12 lbs or less and up to 25 lbs.
Frequently: Climb, lift/carry 21 - 50 lbs and push/pull 26 - 40 lbs.
Occasionally: Sit, crawl, squat/kneel, lift/carry 51 - 100 lbs and push/pull 41 - 100 lbs.

Responsibilities

Work closely with the Kitchen Manager and Assistant to maintain a professional operation, ensure product quality and plate presentations.
Maintain labor costs in accordance with financial plan, seasonal business levels, and special events.
Oversee the regular service of the dining room and Arizona Steakhouse to ensure professional operation and consistently high quality of service. Emphasis on dining room management should focus on the lunch and dinner seating’s with supervision of breakfast seating’s conducted on an as needed basis.
Work with the Food & Beverage Trainer to administer a comprehensive training program for Servers, Dining Room Bussers, Host/Hostess’, Cashiers, Cocktail Servers and Bartenders.
Work with Assistant Managers on continual management training.
Counsel with Assistant Managers for recommendations and approval of all promotions for the dining rooms, lounge and employee cafeteria.
Review and approve all annual reviews for the hourly employees. Consult with Food & Beverage Director on the annual performance reviews for Assistant Managers.
Conduct corrective action as necessary and approve all corrective action administered by Assistant Managers.
Approve all change of status forms affecting Bright Angel front of house staff.
Oversee and approve schedules for front and back of the house positions.
Supervise all monthly inventories.
Responsible for the maintenance of sanitation standards for the dining rooms, lounge and employee cafeteria in accordance with company, National Park Service, and Serve Safe standards.
Responsible for establishing and overseeing side work duties, special opening and closing duties for front of the house staff.
Responsible for all VIP reservations for the Arizona Steakhouse dining room.
Responsible for shift meetings, communicating specials and other pertinent information to staff.
Communicate with Assistant Director on live entertainment bookings for the lounge.
Adhere to all safety, risk management, and environmental policies.
Ensure staff is adhering to risk management procedures including, but not limited to, wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.
Project a commitment to Xanterra South Rim environmental policies.
Be accountable to NPS survey results and goals. Hold leadership team and hourly employees accountable for performance to achieve results.
Be accountable to Unifocus survey goals and results. Hold leadership team accountable for performance to achieve desired results.
Other duties as assigned.