Assistant Restaurant Leader

Raising Cane's • San Francisco, CA

3d

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture across all areas of restaurant operations. The role includes managing hourly crewmembers and shift operations, supporting customer service, and maintaining restaurant cleanliness and facility readiness.

The physical work environment includes a fast-paced kitchen and customer interaction. Work takes place inside and outside in varied temperatures and involves food products, common allergens, industrial equipment, commercial cleaning products requiring personal protective equipment, and physical activity such as walking, standing, lifting, and bending.

Requirements

• At least 3 years of restaurant or retail management experience.
• Must be at least 18 years old.
• High school diploma or equivalent.
• Valid driver’s license.
• Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
• Detail-oriented, organized, and able to manage multiple priorities that may constantly change.
• Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently both independently and collaboratively.
• Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems.
• Proficient in technology systems including Microsoft Office (Excel, Word, and Outlook), with the ability to learn and adapt to new systems quickly.

Nice To Haves

• New restaurant opening experience.
• Some college.

Responsibilities

• Hire and terminate hourly, non-management crewmembers.
• Manage onboarding, status changes, and payroll processes for hourly crewmembers.
• Create crewmember work and training schedules.
• Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and other performance management tasks.
• Act as manager on duty and open and close the restaurant.
• Manage cash handling and ensure accountability.
• Enforce Raising Cane’s policies and standards.
• Manage shifts in accordance with Raising Cane’s operations and safety standards.
• Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
• Deploy crewmembers during shifts.
• Provide exemplary customer service.
• Use the restaurant’s crewmember reward and recognition program.
• Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
• Ensure restaurant cleanliness and that the facility is in good working order.
• Complete other duties as assigned.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match for employees age 21 and older.
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Competitive pay and monthly bonus.
• Paid time off and sick time.
• Eight paid holidays a year.
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED