Assistant Restaurant Leader

Raising Cane's•Greensboro, NC

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture across restaurant operations. The role oversees hourly crewmember hiring, onboarding, scheduling, payroll, performance management, and training. It also acts as manager on duty, manages cash accountability, leads shift execution, and ensures customer service, cleanliness, safety, and facility standards. The position works in a fast-paced kitchen environment and involves interacting with customers. Work takes place indoors and outdoors in varied temperatures and includes working with food products, common allergens, industrial equipment, and commercial cleaning products. The role requires extended physical exertion, including walking, standing, lifting, and bending, as well as using personal protective equipment when needed. Starting pay is $60,000 annually, plus a monthly training incentive of $750. Incentives after training vary based on restaurant profitability; pay may vary by location, experience, and qualifications. The role offers benefits and perks for full-time restaurant managers, including insurance, retirement matching, paid time off, paid holidays, tuition reimbursement, and employee discounts.

Requirements

At least 3 years of restaurant or retail management experience.
Must be at least 18 years old.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, energetic, and equipped with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

New restaurant opening experience.
Some college.

Responsibilities

Hire and terminate hourly, non-management crewmembers.
Manage onboarding, status changes, and payroll for hourly crewmembers.
Create crewmember work and training schedules.
Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and other performance-management tasks.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shifts in accordance with operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts.
Provide exemplary customer service.
Use the crewmember reward and recognition program.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.