Assistant Restaurant General Manager

Four Seasons Hotels and ResortsPhiladelphia, PA
Onsite

About The Position

The Assistant General Manager of Vernick Fish, our award-winning fine dining restaurant, supports the General Manager in leading daily operations and delivering exceptional guest experiences. This role is highly visible in the restaurant and plays a key part in fostering a positive team culture while ensuring operational excellence, financial performance, and outstanding service.

Requirements

  • Strong leadership, communication, and team-building skills
  • Proven track record of delivering high levels of guest satisfaction
  • Solid business acumen with experience managing costs and driving performance
  • Expertise in fine dining service and food & beverage operations
  • Knowledge of wine and beverage programs
  • Ability to manage guest concerns in a timely and professional manner
  • Familiarity with food safety and Department of Health requirements
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Valid work authorization for the U.S.

Responsibilities

  • Support and lead daily restaurant operations, ensuring exceptional service standards and guest satisfaction
  • Be present on the floor, engaging with guests, handling concerns, and creating memorable dining experiences
  • Partner with the General Manager and culinary team to maintain the highest quality of food and beverage offerings
  • Manage labor and operating expenses through scheduling, budgeting, purchasing, and inventory control
  • Lead, coach, and inspire team members to achieve their full potential and promote a collaborative environment
  • Ensure compliance with health, safety, and sanitation standards
  • Contribute to strong public relations through service excellence and guest engagement

Benefits

  • Competitive salary and comprehensive benefits package
  • Excellent training and professional development opportunities
  • Complimentary employee meals and uniform/garment care
  • Access to exclusive Four Seasons perks, including global accommodation benefits
  • A supportive, people-first culture committed to your growth and wellbeing
  • Discounted Medical, Dental, and Vision coverage
  • Parking and Septa access
  • City Fitness membership
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