Assistant Rest Area Lead

Easter Seals Tennessee Inc•Dickson, TN

About The Position

The Assistant Rest Area Lead, identified in the description as Attendant 2, works under the supervision of the Attendant 1 (Lead) to support all aspects of rest area operations. The role supports supervision of Rest Area Attendants and Job Coaches assigned to service recipients, helps ensure work meets contract requirements, and assists with staffing, scheduling, supply inventory, inspections, reporting, and safety. The position also communicates with supervisors and external stakeholders and follows Easter Seals policies and applicable confidentiality requirements.

Responsibilities

Support all aspects of rest area operations and supervision of Rest Area Attendants and Job Coaches assigned to service recipients.
Complete required paperwork accurately and on time.
Communicate effectively with the supervisor, Easter Seals TN leadership, TDOT, and CMRA using the company cell phone and email.
Help ensure rest area operations meet the requirements of the Department of Transportation/Community Rehabilitation Agencies of Tennessee contract.
Comply with Easter Seals policies and procedures, the Employee Handbook, HIPAA, Title VI, confidentiality requirements, and incident-reporting procedures.
Attend required in-service training, meetings, and out-of-town activities.
Promote a positive work environment by treating staff and visitors with courtesy and respect.
Receive and schedule time-off requests with approval from the Attendant 1 (Lead).
Maintain a two-week inventory of supplies for daily rest area operations, in accordance with the contract and budget.
Support supervision of Rest Area staff and complete required job-performance documentation.
Support monthly quality inspections of each employee and provide written documentation of findings.
Provide 24-hour on-call coverage for the East and West side rest areas in conjunction with the Attendant 1 (Lead).
Monitor the waste water specialist’s work and report problems to the Attendant 1 (Lead).
Monitor service recipients who are training at the site for competitive employment.
Support the Attendant 1 (Lead) with staff scheduling and back-filling schedules.
Help ensure purchase-order requests are submitted on time.
Use proper reporting procedures for vandalism, accidents, theft, and other incidents involving visitors or property.
Maintain a daily log of personnel on site, including dates, times, staff present, and details of unusual activities such as accidents, theft, and vandalism; keep it available for review.
Notify the Attendant 1 (Lead) of safety issues and immediately address conditions posing a serious health and safety threat.
Provide ongoing information and feedback about employee performance through the Easter Seals performance-review process.
Perform other duties as assigned by the Attendant 1 (Lead).