Assistant Residential Property Manager

KENSINGTON INVESTMENT COMPANY INC•Boston, MA

14h•Onsite

About The Position

Kensington Investment Company is seeking an Assistant Residential Property Manager. This position will be primarily responsible for managing financials, service excellence, leasing and day-to-day operations of a 39-unit property in Dorchester, MA. This position will also involve a supporting role at our 94-unit luxury mid-rise tower and other properties in the Back Bay area of Boston. Candidates should be mature, self-motivated and experienced at taking responsibility for measured goals in a fast-paced environment. It is imperative that the successful candidate understand and live the success proven values of The Kensington Investment Company. The Assistant Residential Property Manager will be trained in all aspects of managing the properties and will report directly to the VP of Residential Real Estate. This is a growth position within a family-owned business, and the expectation is that the successful candidate will seek to explore responsibilities outside of the traditional ARPM role. The candidate should exemplify the Company values of emotional maturity, risk-taking and open and courageous communication by raising issues immediately and concisely with appropriate recommended actions.

Requirements

Exemplify the company values of open and courageous communication and risk taking by raising issues immediately and concisely and by recommending an appropriate course of action
Proven emotional maturity
Excellent customer service & communication skills, both written and verbal
ability to handle multiple, concurrent, complex assignments with little supervision
High-energy, detail-focused individual with unquestionable integrity
Pro-active and solutions-oriented mindset with a strong focus on meeting deadlines
Ability to work independently, but at the same time be a flexible team player who will work collaboratively in a results-oriented environment
1-2 years of property management experience in residential properties
Experience processing leases
Customer focused mindset
Must be able to work at least 4-days per week onsite at our properties in Dorchester with occasional travel to other building locations in Boston.

Nice To Haves

Experience with Real Page and/or Yieldstar a plus.

Responsibilities

Achieving 2026 target goals for the property
Learn all aspects of Real Page software including resident input system, monthly billing and collections, A/P invoice approval, monthly forecasting and presentation
Learn all aspects of marketing and leasing including how to tour a prospect, how to close the deal, application submission, lease completion, process deposits, move-in and move-out processes and procedures. Perform unit inspections, manage availability and pricing through Yieldstar, assist with community events.
Collaborate with maintenance staff to respond to maintenance needs of the properties including follow up and management of 3rd party vendors and contacts.
Cross train on other properties in our portfolio
Maintain a high level of service excellence