Assistant Residential Operations Manager
About The Position
The Assistant Residential Operations Manager oversees and monitors key program functions within Residential Habilitation Services, ensuring compliance with payer, waiver, and regulatory requirements. This role supports staff training and development, helps implement individual support plans, reviews documentation and service reporting for accuracy, and promotes quality service delivery in home and community settings. The position also assists with EHR compliance, medication and health management oversight, and operational recordkeeping. Working under the supervision of the Operations Director, this role serves as a mentor and coach to frontline supervisors, program specialists, and coordinators while helping maintain high standards of care and program effectiveness.
Requirements
- A Master’s Degree and one year of experience working directly with persons with Intellectual Disabilities; or
- A Bachelor’s Degree and two years of experience working with persons with Intellectual Disabilities; or
- An Associate’s Degree or 60 credit hours and four years of experience working directly with persons with Intellectual Disabilities.
Responsibilities
- Oversees and monitors key program functions within Residential Habilitation Services.
- Ensures compliance with payer, waiver, and regulatory requirements.
- Supports staff training and development.
- Helps implement individual support plans.
- Reviews documentation and service reporting for accuracy.
- Promotes quality service delivery in home and community settings.
- Assists with EHR compliance, medication and health management oversight, and operational recordkeeping.
- Serves as a mentor and coach to frontline supervisors, program specialists, and coordinators.
- Helps maintain high standards of care and program effectiveness.
Benefits
- Paid vacation days that increase with tenure
- Separate sick leave that rolls over each year up to 10
- Paid holidays
- Medical, Dental, Vision benefit plan options
- DailyPay - Access to your daily earnings without waiting for payday
- Training, Development and Continuing Education Credits for licensure requirements
- 401K
- Free licensure supervision
- Pet Insurance
- Employee Assistance program
- Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
- Mileage reimbursement
- Cellphone stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
