IDD/APD 24 Hour Residential - Assistant Manager

Shangri La•Salem, OR

3d•Onsite

About The Position

The Assistant Residential Manager is responsible for assuring that the support services that are being provided to people are person centered, effective and documented consistently with Oregon Administrative Rules (OAR), contractual obligations and Shangri-La policies, practices and procedures. Reliable and regular attendance is imperative.

Requirements

High school diploma or equivalent.
Two (2) years’ work experience in the health and/or human services field.
Must have current Oregon Driver’s License and acceptable driving record.
Must be able to be approved by the background criminal history unit.
Ongoing excellent verbal and written communication skills with stake holders inside and outside the organization.
Ability to assess risk as well as to make determinations about tasks and deadlines.
Thorough understanding of residential support services.
Extremely organized and detail oriented.
Ability to quickly become proficient in all office technology required for the position to include; Office Machinery, MS Office programs, iLearn, Ulti-Pro, Office 365, Therap, Workday, and HRIS.
Handles regularly assigned work which includes making decisions and acting under limited supervision.
Some new or unusual work is performed with a moderate degree of supervision, assistance, and review.
Planning processes will include determination of issues or obstacles and preferred courses of action.
Ability to anticipate and plan for needed or upcoming changes six to twelve months into the future.
Planning responsibility may also include identification of activities/solutions in concert with others.
Daily implementation of Shangri-La’s mission, vision and values.
Take pride in creating quality interactions, hard work, dedication and optimism.
Ability to work with multifaceted, diverse teams.
Ability to hear, see, and speak English.
Physical capability involves use of office or equipment where some agility and hand eye coordination are needed.

Nice To Haves

Two (2) years’ experience in position(s) that included training responsibilities is preferred.

Responsibilities

Develop, attend, implement, train, and update ISP’s with input from site manager and direct support professional’s (DSP)
Maintains current and accurate ISP’s for individuals per Shangri-La standard
Ensure that all documentation is completed, and goals are being met
Monitor Therap for each individual at a minimum of three times a week as it pertains to ISP’s
Ensures that the supports, health, safety, and rights of individuals served are provided in a person-centered manner
Coordinates, attends and participates in individual specific meetings
Provides opportunities for individuals to learn about and engage in self-advocacy and community inclusion
Maintains, coordinates, and attends (as needed) all health-related appointments
Maintains current and accurate medical records for individuals per Shangri-La standard
Monitors health services as ordered by medical professionals
Monitor Therap for each individual at a minimum of three times a week as it pertains to medical
Address any discrepancies in doctor’s orders, dosages, side effects, and other nursing considerations and make appropriate notifications
Request and coordinate nursing services, health care advocate, and professional behavior services as approved by the ISP team
Train, schedule and provide leadership to diverse staff to ensure that services for each person are delivered as defined in his/her Individual Support Plan
Assist your Residential manager to maintain a work environment that emphasizes teamwork, cooperation, and safety
Provide motivation and feedback to staff using positive communication methods
Demonstrate the ability and willingness to address conflict, to facilitate resolution, and to develop/model professional and positive relationships with staff
Routinely monitor staff training, Incident Reports, ISP goals, BSPs or other support documents
Fill in whenever necessary to ensure compliance with the staffing ratio and/or to continue to foster teamwork and mentor staff
Provides support in transporting people served to meetings and/or other community functions
May act as a witness/support for disciplinary action
Ensure the mission, vision, and values of Shangri-La are being carried out
Develop and maintain positive working relationships with families, guardians, support staff and all other stakeholders
Demonstrate a thorough knowledge and understanding of the OARs, the agency’s policies/procedures and our Mission Statement
Participate in Licensing Reviews and Self-Assessments and work with Residential manager on the Plans of Improvement
Interact with those we serve in a manner that demonstrates respect, enhances dignity, builds self-esteem, and empowers personal choice
Routinely monitor all documentation and incident reports
Ensures the completion of Customer Satisfaction Surveys
Maintains all required certifications and licenses throughout employment
Forecasting departmental projections
Attends and participates in required meetings and training
Performs other duties as assigned