103-07 Assistant Residential House Manager

Venture Community Services Inc•Spencer, MA

1h•$20 - $21

About The Position

Venture Community Services supports individuals facing diverse challenges through a workforce committed to independence, empowerment, and opportunity. The Assistant Residential House Manager is responsible for the general daily care of program individuals/service recipients and primary program service delivery. The role reports to the Residential House Manager and assumes that manager’s responsibilities in their absence. The position is hourly and scheduled for 40 hours per week, with a stated schedule of Tuesday 3 p.m.–11 p.m., Wednesday 1 p.m.–9 p.m., Thursday 3 p.m.–9 p.m., Friday 3 p.m.–11 p.m., and Saturday 8 a.m.–6 p.m. The posting also requires flexibility for overtime, sleepover coverage two to four nights weekly, and night-awake coverage as needed. The assistant supports person-centered services, supervises Direct Support Professionals, helps develop and implement individual service plans and behavior plans, maintains records, and supports individuals with daily living, health, safety, community, and recreational needs. Specific assigned responsibilities may include serving as an advocate for a resident, acting as Safety Officer, or acting as Healthy Eating Officer. The role requires maintaining confidentiality, sound judgment, effective communication, and attention to the health and safety of the individuals served.

Requirements

High school diploma or GED.
Must be at least 21 years old.
Valid driver’s license.
Available by telephone for daily contact.
Ability to work a flexible schedule, including overtime, sleepover coverage two to four nights weekly, and night-awake coverage as needed.
Ability to identify, report, and follow instructions and manage priorities.
Good written and verbal communication skills and excellent interpersonal skills.
Use judgment that does not jeopardize individuals’ health and safety.
Effective time-management skills.
Ability to advocate for and establish rapport with individuals with disabilities, their families, coworkers, and service providers.
Ability to collaborate with the Residential House Manager.
Ability to physically assist individuals with transfers, carries, lifts, supports, bathing, and personal hygiene tasks, including supporting individuals weighing 150–250 pounds.

Nice To Haves

Associate degree preferred.
One year of experience in a residential program.
Daily use of a car on site preferred but not required.

Responsibilities

Develop and implement individual service plans, behavior plans, and assessments, ensuring individual input and alignment with program goals and capabilities.
Serve as programmatic supervisor to Direct Support Professionals.
Communicate information to Direct Support Professionals, parents, guardians, and day programs as designated by the Residential House Manager.
Oversee individual accounts and the house budget as directed by the Residential House Manager.
Ensure monthly fire drills are completed in accordance with DDS regulations.
Identify renovation and repair needs for the program and follow through on vehicle maintenance needs.
Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested.
Attend assigned annual and semi-annual reviews.
Prepare weekly staff meeting agendas addressing individual-centered and programmatic issues.
Coordinate and assist with planning individuals’ leisure and recreation time.
Perform all Residential House Manager functions when that manager is absent, including communicating with administrative personnel about day-to-day program operations.
Ensure the program meets standards in the DDS Mission Statement, Survey and Certification Tool, and Performance Based Objectives.
Maintain records and document daily data.
Educate, supervise, and monitor individual self-medication programs.
Educate and train individuals on goals and objectives specified in their individual service plans.
Educate and assist individuals with meal preparation, food shopping, finances, banking, receipts, and purchasing, and maintain related records.
Educate, transport, accompany, and supervise individuals to and at their places of worship.
Physically assist individuals with transfers and carries, including ambulatory and non-ambulatory individuals; escort or restrain individuals in emergencies or behavioral episodes; and assist with bathing and personal hygiene, including lifts and supports for individuals weighing 150–250 pounds.
Implement agency policies and procedures and maintain confidentiality and a positive demeanor while managing multiple priorities.
Promote cost effectiveness by monitoring utility usage, including electricity and telephone usage.
Complete Supervisors Training.
When assigned advocate duties, advocate for a person living in the home, prepare the Advocate Agenda, lead related staff-meeting discussions, prepare End of Month data and documentation, keep records complete and orderly, and help ensure medical, dental, personal, and social needs are met.
When assigned Safety Officer duties, conduct and report safety checks of the home, van, and grounds; attend quarterly Safety Committee meetings; report general and seasonal safety issues; and maintain focus on safety and best practices.
When assigned Healthy Eating Officer duties, follow agency healthy eating standards and training, participate in Food for Health training, prepare weekly menus consistent with dietary needs, lead healthy eating discussions, maintain shopping lists and healthy pantry/freezer items, and model healthy eating practices.
Assist the Residential House Manager in evaluating Direct Support Professionals.
Coordinate and conduct staff meetings in the Residential House Manager’s absence.
Coordinate ongoing medical, dental, and psychiatric services as needed or directed by the Residential House Manager.
Create the daily work schedule in the Residential House Manager’s absence and provide emergency coverage as necessary.
Implement staff recognition.
Maintain First Aid, CPR, MAP, and Safety Care certifications; complete Agency Orientation and trainings specific to programmatic issues.
Complete required forms, questionnaires, and reports.