Assistant Residence Manager - Johnson Ave

The New York Foundling•Brooklyn, NY

3d•Onsite

About The Position

The New York Foundling is a nonprofit organization dedicated to supporting individuals and families in achieving stability, strength, and independence. They offer a wide range of services, including assistance for children and families in foster care, support for families facing conflict and poverty, services for individuals with developmental disabilities, and access to health and mental health services. Their approach is holistic, focusing on the whole person, whole family, and whole life to unlock lifelong solutions. The Assistant Residence Manager plays a key role in overseeing operations within an Intermediate Care Facility (ICF) or Intermediate Care Facility for individuals with intellectual disabilities (ICF/IID), supporting the Resident Manager and taking charge of facility operations in their absence. This role involves participating in the orientation, supervision, and evaluation of Direct Support Professionals (DSPs), coordinating staff schedules, verifying hours, and managing sick leave. Additionally, the Assistant Residence Manager is responsible for procuring and managing clothing and personal items, overseeing petty cash, and maintaining detailed expenditure records.

Requirements

HS Diploma or GED
Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or less points
Minimum of 1 year of progressive experience in residential services
Knowledge of Developmental Disabilities: Understanding of the unique needs, challenges, and best practices in providing care and support to individuals with developmental disabilities.
Person-Centered Planning: Experience in developing and implementing individualized life plans tailored to meet the specific goals and preferences of persons supported.
Regulatory Knowledge: Familiarity with applicable regulations, standards, and guidelines governing residential programs for persons with developmental disabilities (e.g., Medicaid regulations, licensing requirements).
Budget Management: Proficiency in budgeting, financial management, and resource allocation to ensure efficient use of program funds. Assisting with handling the budget for the residence when it comes to food shopping, recreational activities, and giving out or picking up petty cash--this includes monitoring funds spent on in-house ledger reconciling by manager and/or AVP.
Communication Skills: Strong verbal and written communication skills to effectively interact with persons supported, families, advocates, staff, and external stakeholders.
Crisis Management: Ability to respond calmly and effectively to crises or emergencies that may arise in a residential setting, ensuring the safety and well-being of persons supported.
Documentation and Record-Keeping: Experience in maintaining accurate documentation, including progress notes, incident reports, and regulatory compliance records.
Demonstrated strong commitment to safety.

Nice To Haves

Supervisory experience a plus.

Responsibilities

Oversees IRA operations as a support to the Resident Manager and assumes facility oversight in the Manager's absence.
Participates in DSP orientation, supervision, and evaluation.
Coordinates staff schedules, verifies hours, and manages sick leave.
Procures and manages clothing and personal items, oversees petty cash, and maintains detailed expenditure records.
Monitors and observes staff, providing consistent feedback on the implementation of individuals’ service, treatment, behavior, and all person-centered plans through various observations and feedback channels.
Follows up with DSPs and collaborates with managers, MAP, nurses, and BIS to support all medical and clinical care, plans, meetings, and data for all persons supported.
Follows up with DSPs on missed notations and communication logs, cross-referencing negated information.
Assists in developing and implementing staff action plans for persons supported to achieve personalized goals and outcomes.
Responds to requests from S&Q, Centralized Schedulers, and DQI Survey, and works with the AVP in the manager's absence.
Monitors and maintains compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported.
Coordinates and provides ongoing training and development opportunities for staff to enhance skills and improve service delivery.
Collaborates and communicates with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported.
Implements and oversees emergency preparedness protocols and procedures, ensuring the safety and well-being of persons supported during crises.
Maintains accurate documentation, progress notes, and reports related to persons supported care, program activities, and regulatory compliance.
Builds and maintains positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported.