Assistant Residence Manager-69530401

ICL • Brooklyn, NY

2d • Onsite

About The Position

The Assistant Residence Manager supports the Residence Manager in supervising staff, overseeing clinical and residential services, ensuring regulatory compliance, and maintaining a safe and supportive environment for residents. This role assists with staff training, crisis intervention oversight, quality assurance, and coordination with clinical teams.

Requirements

• High School Diploma or GED required
• 3 years of experience providing direct services to people with IDD, including supervisory experience.
• AMAP, SCIP-R, CPR/First Aid required.
• Clean, valid NYS Driver’s License.
• Must be authorized to work in the U.S.

Nice To Haves

• Bachelor’s or Associate’s in Human Services may substitute for up to 2 years of general experience.

Responsibilities

• Assist in providing clinical services based on treatment plans developed by the Interdisciplinary Treatment Team (ITT).
• Provide clinical oversight of treatment plan implementation and assign staff responsibilities.
• Observe delivery of services, evaluate progress, recommend modifications, and review staff interventions.
• Ensure staff collect necessary medical, psychological, and social information for service planning.
• Review case records for accuracy, completeness, and regulatory compliance.
• Inform staff on available clinical services, community resources, and recreational activities.
• Review crisis interventions and ensure staff follow appropriate protocols.
• Ensure timely reporting of serious incidents, allegations of abuse, or sensitive situations.
• Assist in supervising personnel, creating schedules, managing time clock edits, and evaluating staff performance.
• Ensure staff attend required trainings and provide on-site instruction as needed.
• Support employee morale, address harassment concerns, and facilitate staff meetings.
• Oversee administrative recordkeeping, equipment maintenance, office supply management, and visitor reception.
• Ensure compliance with health and safety standards and maintain a clean, safe residential environment.
• Initiate repair requests and conduct safety drills and inspections.
• Maintain accountability for ICL property, including vehicles, equipment, and supplies.
• Assist with quality assurance processes and preparation for regulatory audits.
• Promote resident and family involvement in treatment and residence activities.
• Support positive community relations and collaboration with community organizations.
• Perform additional tasks including facility maintenance coordination and other duties as assigned.

Benefits

• Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Assistance Program and mental health resources
• Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Commuter Benefits
• recognition programs
• discount programs
• flexible spending plans
• voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED