ASSISTANT RESIDENCE MANAGER - OPWDD

SCO Family of ServicesNew York, NY
Onsite

About The Position

To ensure the residence operates in a manner that promotes the well-being, dignity, and personal development of the individuals supported, while maintaining compliance with OPWDD regulations and agency standards for the people supported.

Requirements

  • A high school diploma or GED is required.
  • Valid and clean NYS Driver’s License required.
  • Knowledge of OPWDD regulations and Justice Center requirements.
  • Ability to respond to emergencies professionally and effectively.
  • Must obtain and maintain AMAP, CPR, First Aid, and SCIP-R certifications.

Nice To Haves

  • an associate’s degree in human services is preferred.
  • Experience working with individuals with developmental disabilities or traumatic brain injuries is preferred.

Responsibilities

  • Ensure the people supported receive care as outlined in their Circle of Support plans including Life plans, CFAs.
  • Monitor and support implementation of all program plans and behavior support strategies.
  • Ensure each person supported has a minimum of three documented community inclusion activities weekly.
  • Create and maintain the recreation calendar.
  • Monitor diet and nutrition, including menu planning, weight tracking, and dietary compliance.
  • Oversee medical needs through coordination with healthcare providers and ensure timely documentation.
  • Supervise DSPs, conduct on-floor observations, and provide feedback.
  • Fill scheduling gaps as needed and assist with staff scheduling.
  • Conduct and document performance evaluations for all staff.
  • Train new staff and temporary employees; document all training activities.
  • Conduct weekly supervision with full-time staff and complete end-of-shift reports as deemed necessary by program leadership.
  • Ensure timely and accurate completion of incident and reportable incident documentation as per OPWDD standards.
  • Maintain all required documentation, including assignment sheets, summary notes, and incident reports.
  • Upload PNA receipts via Accufund and manage food/supply orders via Coupa.
  • Ensure spending aligns with the program’s approved budget and Report of Operations, including oversight of Coupa expenditures and proactive management of payroll overtime.
  • Conduct weekly facility walkthroughs and document findings on the Facility Checklist.
  • Maintain the Fire Safety Book and ensure all fire system training and maintenance documents are up to date.
  • Conduct fire drills as scheduled and ensure staff are trained in fire safety procedures.
  • Schedule and oversee van maintenance, including regular cleaning and inspections.
  • Behavioral & Clinical Support as needed.
  • Be familiar with all behavior and staff action plans and model appropriate implementation.
  • Review behavior data, entries, bowel charts, body checks, and turning/positioning logs (if applicable) before staff end their shifts.
  • Ensure EHR procedures are followed and maintained.
  • Participate in clinical team meetings to monitor individual progress and program effectiveness.
  • Act as the Residence Manager in their absence, ensuring continuity of operations, supervision, and compliance with all program standards.
  • Perform all other duties as assigned by the supervisor or agency leadership.
  • Responsible for hiring, training, evaluating, disciplining, or terminating staff in coordination with the Residence Manager & Program Coordinator.
  • Ensures all staff receive mandated in-service training and orientation.
  • Maintains fire safety and vehicle logs.
  • Acts as a resource and support to direct care staff.
  • Writes and conducts 3-month and annual performance reviews for staff.
  • Participate in monthly staff meetings, IDT meetings, and ongoing program development.
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