Assistant Registrar

New York University•New York, NY

3d•$85,000 - $105,000

About The Position

Reporting to the Associate Registrar, the Deputy Registrar is a functional expert with thorough knowledge of business practice, academic policy, compliance matters and operational procedure in the Office of the University Registrar with specialization in student services and customer service for the departments functions, especially those integrated with other departments of Enrollment Management and StudentLink. The Assistant Registrar is a proactive member of the managerial team, providing both oversight and support of day-to-day functions with the ability to resolve most complex escalated issues. As an SIS “super-user,” the Assistant Registrar analyzes and configures high-priority and high-volume SIS processes that impact student records and continuously seeks improvements to the NYU students' experience. The Assistant Registrar is expected to leverage his/her functional SIS expertise to identify, recommend, and implement streamlined processes and improved services.

Requirements

Bachelor's Degree
5+ years relevant experience overseeing a large data processing operation, supervising staff, office operations, or an equivalent combination of education and experience.
Excellent written and verbal communication skills.
Ability to interact with all levels of personnel.
Exceptional attention to detail and accuracy.
Demonstrated data management skills and related reporting capabilities.
Ability to analyze and solve complex problems.
Proficiency with computers, Microsoft Office, and student information systems.
Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment.
Ability to consistently meet deadlines.
Ability to demonstrate tact and diplomacy when in dealing with difficult issues and/or diverse organizations.
Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public.
Customer service orientation and previous experience.
Strong managerial and leadership skills with an ability to foster a cooperative work environment.

Nice To Haves

Master's Degree
4+ years in a college or university level Registrar’s office.
2+ years experience with transcript, diploma, grade processing.
2+ years experience with VA, TAP, or National Student Clearinghouse reporting.
Proficiency PeopleSoft Campus Solutions.
Demonstrated ability to make presentations in large or small groups.
Ability to lead a team to facilitate implementations and/or procedural change.
Strong technical skills.

Responsibilities

Providing oversight and support of day-to-day functions.
Resolving complex escalated issues.
Analyzing and configuring high-priority and high-volume SIS processes that impact student records.
Continuously seeking improvements to the NYU students' experience.
Identifying, recommending, and implementing streamlined processes and improved services using functional SIS expertise.