Assistant Registrar

University of St Augustine for Health Sciences • Austin, TX

21h • Hybrid

About The Position

Performs duties that facilitate the matriculation and academic progress for campus-specific students. In addition to the roles traditionally associated with registration and student records, this position provides leadership to other functions commonly associated with Student Services including scheduling, registration, and commencement. All functions listed below are campus specific. This is a campus-based position. This position follows a hybrid work schedule requiring a minimum of 3 days on campus.

Requirements

• Bachelor’s Degree preferred
• Minimum of three years in University Student Services preferred
• Professional demeanor with strong communication and presentation skills
• Exhibits passion for supporting students’ commitment and success in higher education
• Excellent telephone etiquette
• Self-motivated and ability to perform with minimal supervision
• Team focused; willing to help others
• Strong organizational and time management skills
• Experience with Infomaker or other equivalent report writing software
• Basic office clerical skills; proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) as well as using customer relationship management systems and the ability to learn new systems quickly
• Bilingual (English/Spanish) desirable
• Previous customer service experience desirable
• Familiarity with the needs of international students and a diverse student population

Responsibilities

• Manages student registration and graduation processes for the campus by maintaining student academic records, preparing and distributing communications to the student including acceptance, denial and re-entry letters.
• Participates in commencement exercises.
• Plans registration and collaborates with faculty to create each terms’ schedule of classes, classroom assignments, and exam schedule.
• Collaborates with the Student Success Advisor to coordinate academic appeals and arbitration committee hearings.
• Directs the publication and maintenance of the course schedule on the student portal and forwards revisions for the published catalog and student handbook.
• Conducts onboard workshops for faculty and advisors and provides grade entry training as needed.
• Leads, manages, coordinates registration for the campus.
• Processes and posts transcripts, grade changes, program transfers, course adds and drops.
• Keeps abreast of state-of-the-art developments through attendance at professional meetings and seminars, literature.
• Serves as a Designated Service official for SEVIS for current students.
• Responds to current student and alumni questions and concerns in a timely manner.
• Completes state licensing forms for graduates and processes student/alumni verifications.
• Ensures the integrity and confidentiality of student and alumni records in accordance with University policy and FERPA guidelines.
• Represents registrar’s office at student director meetings.
• Registers orientation course and all pre-requisite courses for incoming students.
• May perform other duties and responsibilities that management may deem necessary from time to time.
• Maintains an effective working relationship and open communication with Registrar team through scheduled weekly meetings and written reports.
• Maintains an effective working relationship with the Student Success Advisor.
• Provides back-up support to other team members as needed and during absences.
• Serves on University Committees as assigned.
• Follows University’s core values.
• Supports and demonstrates student-centered behaviors.
• Upholds University’s professional, ethics and integrity standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level