Assistant Registrar, Charles H. Dyson School of Applied Economics and Management
About The Position
The Assistant Registrar serves as a key operational partner within the Dyson Registrar's Office, overseeing course, room, and exam scheduling while supporting a broad range of academic administration functions, including student enrollment, records management, transfer credit processing, and leave and withdrawal administration. Working closely with the Dyson Registrar, this position ensures the effective coordination of systems, processes, and policies across registration, grading, scheduling, and academic records, while contributing to ongoing technology implementations and process improvements. The role exercises significant independent judgment in managing complex scheduling and records-related decisions that directly impact students, faculty, and academic operations. As a trusted member of the registrar team, the Assistant Registrar also supports commencement activities, school-wide communications, and daily office operations, and serves as a representative for the Registrar in their absence. This is a full-time, two-year term position with the possibility of renewal based on funding, performance, and business needs. As a member of the Cornell community, the successful candidate will foster a culture of belonging by demonstrating collaboration, respect, inclusion, and a commitment to supporting the success and wellbeing of others.
Requirements
- Bachelor’s degree with 2 to 4 years relevant experience or combination of education and experience.
- Must possess the ability to be an effective team member.
- Proven ability to work collaboratively and tactfully with a diverse group of constituents in various units and departments.
- Demonstrated ability to be adaptable and effective in a fast-paced and high-traffic office environment.
- Must possess the ability to maintain strict confidentiality to manage information such as grades, financial records, etc.
- Must be able to plan, organize and coordinate multiple projects; manage events and special assignments with competing deadlines and priorities.
- Demonstrated strong attention to accuracy and detail
- Demonstrated ability to exercise discretion and independent judgment.
Nice To Haves
- Minimum of 5 years’ experience in a professional office setting.
- Illustrate a proven track record of successfully providing exceptional customer service.
- Demonstrated experience with University student records systems.
Responsibilities
- Manage Academic Records & Enrollment Operations: Oversee the accuracy and integrity of student academic records, transfer credit evaluations, enrollment transactions, academic program data, and leave/withdrawal processes while ensuring compliance with School and University policies.
- Administer Transfer Credit, Study Abroad, and Student Status Changes: Process transfer credit, AP/IB coursework, study abroad records, concentration and major requests, and student leave, withdrawal, rejoin, and readmission actions.
- Lead Course, Room, and Exam Scheduling: Own scheduling operations for courses, classrooms, and examinations, balancing faculty preferences, enrollment demands, university policies, and space constraints to support the academic program.
- Coordinate Registrar Systems and Technology Initiatives: Support the implementation, maintenance, and enhancement of registrar-related systems and technologies, including degree audit, curriculum management, transfer credit, and scheduling platforms.
- Provide Student, Faculty, and Administrative Support: Serve as a primary resource for registrar-related policies and processes, providing guidance on enrollment, degree progress, grading, transfer credit, accommodations, and academic requirements.
- Drive Process Improvement and Operational Excellence: Participate in business process evaluation and redesign efforts, recommending and implementing improvements to increase efficiency, accuracy, and service delivery.
- Support School-Wide Operations and Special Projects: Represent the Registrar as needed, assist with commencement planning, manage key communications, prepare reports and data analyses, and contribute to special projects that advance office and school priorities.
- Collaborate Across the University: Partner with colleagues in the Office of the University Registrar, Admissions, Financial Aid, Bursar, IT, and other colleges and schools to ensure effective support of students and academic operations.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children’s Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
