Assistant Registrar,Graduation

The Beach•Long Beach, CA

2d•Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth. Job Summary The Assistant Registrar, Graduation provides supervision of the Graduation unit and leadership for staff training on graduation-related policies and procedures as they pertain to undergraduate and post-baccalaureate students. This position is responsible for organizing, planning and directing the work of evaluators and serve as the staff resource specialist for communication of sensitive information to students with respect to graduation information. As the principal liaison with regard to curriculum and degree audit issues between the Office of Enrollment Services and Academic Affairs, ensure the accuracy and completeness of the Academic Requirements Report and Degree Planner. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Requirements

Demonstrated ability to supervise effectively and manage staff with knowledge of personnel policies and procedures.
Experience updating, analyzing and interpreting student data using a student information database.
Working knowledge of PeopleSoft Degree Audit, Degree Planner and E-Advising tools.
Experience with applying complex policies and procedures.
Experience with California State University General Education requirements.
Demonstrated ability to interpret and apply academic and administrative policies and procedures.
Demonstrated ability to coordinate workflow and carry out assignments without detailed instructions.
Demonstrated ability to communicate and work effectively with peers, faculty, students, and subordinates.
Demonstrated ability to perform effectively under tight deadlines, consistently delivering on-time results while meeting defined project objectives.
Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision.
Ensures operational integrity and continuity by maintaining detailed descriptions of responsibilities, ranging from daily tasks to strategic activities and outcomes, and makes them available to supervisor.
Ensures quality, usability and integrity of system data by working within approved processes and testing procedures.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Equivalent to a bachelor's degree in a related field and three years of related experience required.

Responsibilities

Supervise and train the Graduation staff.
Plan, organize and manage the workflow of graduation processes including documenting policies and procedures.
Provide subject matter expertise for the CSULB academic and advisement community for all issues relevant to the CSULB curriculum as implemented in the PeopleSoft degree audit system, Degree Planner and other E-advising initiatives.
Advise colleges and academic departments on issues relating to CSULB curriculum revisions, including changes made to academic majors and to General Education requirements.
Work with Registrar and Associate Registrar on issues pertaining to policy and procedures.
Interpret CSULB policies and procedures affecting graduation to all campus constituencies.
Recommend changes in policy and procedure in support of the University's mission and to improve service to students.
Analyze and evaluate individual and group student situations to identify trends and make appropriate recommendations.
Conduct extensive testing and analysis of changes made to the PeopleSoft degree audit system, Degree Planner and graduation-related components.
Research and propose resolution for reported discrepancies/inaccuracies.

Benefits

Up to 24 vacation days per year (based on employee group and/or length of service)
14 paid holidays
12 sick days annually with unlimited accrual
A variety of medical, dental, and vision plans.
Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
Confidential counseling and support services for employees and their families.
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance.