Assistant Registrar for Faculty Services and Course Scheduling - University Registrar - UTK

University of Tennessee • Knoxville, TN

3d • Hybrid

About The Position

The Office of University Registrar at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our Assistant Registrar for Faculty Services and Course Scheduling position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2025 list.

Requirements

• Bachelor's degree
• Two (2) years of progressive, professional responsibility in a collaborative office environment.
• Direct experience with a student information system (or comparable enterprise database) and direct experience with room reservation/scheduling software.
• Proficiency with Microsoft Office (or equivalent productivity suite).
• Demonstrated ability to lead complex operational processes with multiple stakeholders, competing priorities, and fixed academic deadlines.
• Strong analytical and critical thinking skills, including the ability to interpret data, identify trends, and recommend process and policy improvements.
• Ability to interpret and apply academic policies, procedures, and records requirements; ability to communicate policy and operational impacts clearly to diverse audiences.
• Strong written, oral, and interpersonal communication skills; ability to build effective working relationships with faculty, staff, academic leadership, and administrative partners.
• High attention to detail and commitment to data integrity, accuracy, and documentation standards in enterprise systems.
• Demonstrated customer service orientation and ability to manage sensitive or high-impact issues with professionalism and discretion.
• Working knowledge of integrated student information systems and related scheduling/room management platforms.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

• Master's degree
• Two (2) years of progressive, professional responsibility in a higher education environment.
• Direct experience with Banner and 25Live (or comparable SIS and room scheduling platforms).
• Experience supporting academic scheduling, room optimization, exam scheduling, or related registrar functions.
• Functional end-user expertise in enterprise SIS and scheduling applications, including best practices in data entry, data maintenance, reporting/data extracts, and data governance.
• Experience developing training materials, facilitating training sessions, and implementing standardized business processes across decentralized units.

Responsibilities

• Provides leadership for the planning, governance, and execution of the University’s course scheduling, classroom assignment, and exam scheduling functions.
• Serves as a key partner to colleges, departments, and central campus stakeholders to ensure the integrity, accuracy, and timely publication of the academic schedule in the student information system (SIS) and related scheduling platforms.
• Leads process improvement initiatives, establishes and maintains operational standards and documentation, and supports institutional compliance with academic policy and records requirements as they relate to the schedule of classes.
• Supports faculty services initiatives through data stewardship, reporting, and cross-functional coordination.

Benefits

• Generous paid leave , accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
• Flexible work arrangements, offering a hybrid schedule to most team members
• Education benefits for employees and their dependents at UT System campuses
• Retirement and deferred compensation plans, including 401(k), 403(b), etc.
• Comprehensive medical, dental, and vision insurance plans
• Employee discounts to attractions, services, and goods

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level