Assistant Racquets Administrator (Permanent, Part-Time)

Donalda Club•Toronto, ON

8d•CA$20 - CA$21•Onsite

About The Position

Under the supervision and direction of the Head Racquets Professional, the Assistant Racquets Administrator will perform their duties to help ensure the overall operation and management of the Racquets Department runs efficiently and productively to exceed member expectations. The incumbent is expected to provide support to the Head Racquets Professional and monitor the service of the general tennis facilities. Regular availability on Saturdays, and Sundays is required. The successful candidate must also be flexible and available to work varied shifts based on operational needs.

Requirements

Completion of High School Education (Grade 12) is required
Private club experience preferred
Ability to comprehend departmental accounting and budgetary processes, prepare, analyze and summarize event order
Strong administrative and organizational skills
Excellent interpersonal skills
Computer skills: Highly proficient in Microsoft Office (Word, Excel and Outlook) and the use of the internet
Minimum typing speed: 30-35 WPM
Able to work shifts - days, evenings, weekends, and holidays
Must be able to work under pressure and under strict time constraints
Punctual and reliable
Well groomed, mannerly, co-operative and outwardly friendly (team oriented).
Candidates 18 years or older may be required to complete a criminal background check.

Nice To Haves

Post-Secondary education is a related field is an asset

Responsibilities

Perform regular duties while stationed at the tennis office while also ensuring all process and operations is running smoothly
Complete daily office & defibrillator safety inspection
Provide assistance to member complaints and questions when required in a courteous and professional manner
Assists with tennis and squash billings for the tennis department including lessons for tennis pros and squash pro, programs and events, tennis prizes, etc.
Work with our Head Racquets Professional to ensure all staff are equipped with the knowledge and equipment to perform their job properly and efficiently
Coordinate regular communications/meetings with tennis staff in coordination with the Head Professional to develop plans to improve the quality of service in the Racquets Department through innovative strategies
Assist with material for tennis section for Sundials
Ensure that all service staff are informed about upcoming events or information members may request to ensure all staff is helpful to members
Maintain good communication between members and the Racquets Department by using various communication mediums including the Sundial, bulletin board, website, etc.
Assist in maintaining good communication between Tennis Court staff & office staff
Assist with organizing the ladies’ and men’s team matches and practice
Handles tennis & squash court reservations for member’s games and keep the online booking system updated to reserve courts for tennis events, programs maintenance, etc. in advance
Ensure the office environment is well presented, and office supply inventory levels are appropriate.
Assists members in finding cooperative partners for playing.
Perform any additional task as specified by the Head Racquets Professional
Brush and line courts as required to keep courts in the highest standards for membership play.
Promote Racquets Department programs, teams, events, and achievements through various communication channels and social media platforms.
Update weekly with new events
Call participants to complete matches
Update results on notice board
Update with pictures of events weekly