(USA) Assistant Quality Control Manager - Supply Chain

Walmart • Wellford, SC

9d • $84,000 - $126,000 • Onsite

About The Position

This role is responsible for ensuring product quality and safety within the supply chain, focusing on areas such as food safety, cold chain management, and business process improvement. The Assistant Quality Control Manager will collaborate with various stakeholders, implement quality control techniques, and contribute to operational excellence. The position also involves data analysis, warehouse management, and ripening processes for produce. The role emphasizes a culture of respect, integrity, customer service, and continuous improvement, aligning with Walmart's values.

Requirements

• Bachelor’s degree in Agriculture, Agronomy, Food Science, or related field OR 2 years’ experience in food manufacturing or production quality control/assurance, food safety or related field.
• Knowledge of Stakeholder identification and mapping, stakeholder analysis, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools and methods, and specialized business vernaculars.
• Knowledge of auditing and reporting requirements, maintaining inventory quality including food for storing and processing.
• Knowledge of Cold Chain Policies, Sanitary and Safe Food Handling Practices, and personal protective equipment policies.
• Knowledge of Process improvement techniques and methodologies, change management principles, process analysis processes.
• Knowledge of Verbal/Nonverbal behaviors, application and allocation of Business Communication styles/techniques in ambiguous and challenging situations, emotional intelligence, situational awareness, communication channels/mediums, interpersonal skills, and universal relationship building with ability to connect unconnected parties, influencing styles.
• Knowledge of Data collection modes, techniques and tools, data analytics, visualization tools and techniques, existing and upcoming digital applications, technology innovation trends, industry benchmarks, data quality governance.
• Knowledge of regulatory and reporting requirements, Warehouse Key Performance Indicators, warehouse equipment maintenance procedures, basic warehouse activities.
• Knowledge of regulatory and reporting requirements, data auditing processes, data retention policies.
• Knowledge of Fruit ripening processes, color variation guidelines, various produce product quality ordering and scheduling procedures, proper produce handling procedures.
• Knowledge of regulatory and reporting requirements, Standard Operating Procedure documentation, key functional roles within department.

Nice To Haves

• Data Analysis
• Fruit ripening experience

Responsibilities

• Partnership Collaboration: Builds and maintains internal and external partnerships, influences outcomes, communicates shared goals, identifies and addresses partner needs, and educates them on value creation. Communicates with cross-functional teams to solve problems cooperatively. Identifies how business strategy impacts talent and recruiting strategy. Consults with business unit leaders on strategic decisions. Proactively brings ideas and solutions to the business and team members.
• Quality Control: Participates in audits of product deliveries and stored products. Understands and utilizes tools for maintaining audit information and shares best practices. Employs basic quality control techniques in food testing and other practices. Identifies potential cold chain deviations and opportunities. Handles actual or potential quality problems. Performs quality control activities according to organizational standards and requirements. Demonstrates understanding of the effects of time and temperature on product quality. Coaches personnel on how to use tools and equipment for quality inspection.
• Food Safety: Monitors and controls potential food handling hazards such as cold chain management and cross-contamination. Ensures team members wear appropriate personal protective equipment. Ensures proper food handling practices. Informs others about factors impacting safe food handling processes. Assures that all equipment and work areas are sanitary. Follows ServSafe standards, food handling policies, and applicable laws and regulations.
• Business Process Improvement: Participates in defining organizational strategic goals and purposes. Analyzes business processes, identifies alternative solutions to outdated processes, and assesses their feasibility. Establishes requirements for substantial changes in mission, roles, responsibilities, and processes. Evaluates financial, cultural, technological, and other factors. Recommends innovative approaches using advanced technology. Works to overcome resistance to Business Process Improvement.
• Influential Communication: Leads discussions with varying viewpoints confidently. Presents to and influences audiences across divisions using appropriate frameworks and tools. Leverages fact-based data and analytics from multiple domains to build a cohesive narrative, form arguments, organize thoughts, and present clearly and concisely. Demonstrates superior decision and coordination skills when faced with conflicting or ambiguous inputs. Acts as a trusted advisor to business partners. Provides respectful, effective, and timely feedback. Seeks, internalizes, and utilizes feedback.
• Data Digital Literacy: Delineates problems, leverages data to determine root causes, and applies information to find solutions. Ensures data quality and organization processes information for analysis. Defines benchmarks and quality rules for key data assets. Participates in the feedback loop between data intake and insights, working to improve the data collection process. Identifies and proposes ways to automate or improve existing processes with technology. Demonstrates a working knowledge of Data Science techniques and their applications.
• Warehouse Management: Performs basic warehousing activities such as receiving, putting away, picking, packing, and shipping merchandise. Collects and translates business requirements for warehouse management systems. Assists in implementing mechanization approaches and techniques in a distribution center. Analyzes and documents key performance indicators of warehouse management. Maintains warehouse equipment and facilities.
• Documentation and Data Collection: Evaluates best practices of data gathering, record maintenance, and documentation within the industry. Advises on advanced data gathering and record maintenance. Evaluates audit data analysis methods. Teaches others how to review and interpret report and logged data. Implements procedures and policies for record maintenance. Oversees data gathering and documentation.
• Ripening: Manages the conditioning and ripening of bananas, avocados, pears, and other produce. Forecasts demand for fruit to ensure desired color and maturity. Orders and schedules inbound and outbound delivery of ripening produce. Educates distribution center and store associates on proper handling procedures. Recognizes the climatic and geographical effects on fruits and vegetables and related ripening criteria.
• Operational Excellence: Evaluates relevant industry practices from an operations perspective and works accordingly. Works to resolve obstacles to goals of several organizational functions. Advises others to carry out responsibilities based on understanding of key organizational functions. Designs awareness programs for multi- and cross-functional issues of the regulatory environment. Facilitates interrelationships between major functions and subfunctions. Recommends efficiencies in operational functions and One Best Way documentation. Monitors organizational adherence to policies and procedures. Facilitates communications across departments to ensure a smooth workflow. Applies regulatory programs as needed. Provides recommendations and solutions to existing and potential legal or regulatory problems.
• Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Attracts and retains talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance. Models Walmart values. Holds oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models. Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level