Assistant Property Manager - Hamilton

Mercy Housing•Oakland, CA
•$24 - $26•Onsite

About The Position

The Assistant Property Manager works with the Property Manager on the day-to-day operations of an affordable housing property. The role requires a strong understanding of HUD and tax credit programs and involves serving residents and visitors, taking initiative, providing direction to staff, working with front desk and maintenance teams, and coordinating resident engagement and events. This is an on-site position. Pay is $24–$26 per hour, depending on experience.

Requirements

  • High school diploma or equivalent.
  • Strong understanding of HUD and tax credit programs.
  • Ability to adhere to complex regulatory requirements.
  • Ability to maintain resident accounts receivable ledgers under supervision.

Nice To Haves

  • One year of administrative, office, accounting, or customer service experience.
  • Property management work experience and knowledge of applicable local and federal housing laws.
  • Knowledge of real estate property management applications.

Responsibilities

  • Enter data in resident accounts receivable ledgers.
  • Assist with resident records documentation.
  • Collect rent and other income, make bank deposits, and forward receipts.
  • Assist with the leasing process from initial application through move-in.
  • Respond to customer service requests.
  • Work with the Property Manager on day-to-day property operations.
  • Provide customer service to residents and visitors, take initiative, and provide direction to staff.
  • Work with the front desk and maintenance site teams and coordinate resident engagement and events.
  • May work outside normal business hours to respond to property needs.

Benefits

  • Several healthcare plans to choose from.
  • Dental coverage, including adult and child orthodontia.
  • Vision coverage.
  • 15 days of earned PTO during the first year.
  • 12 company holidays and 2 floating holidays.
  • 403(b) with match.
  • Early close Fridays, including 3 paid hours each Friday.
  • Early close before a holiday, including 3 paid hours.
  • Paid time off between Christmas and New Year's Holiday.
  • Paid volunteer time.
  • Paid parental leave and caregiver leave.
  • Paid life insurance.
  • Free Employee Assistance Plan.
  • Free basic dental.
  • Pet insurance options.
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