Assistant Property Manager
About The Position
Banner Property Management is looking for an Assistant Property Manager to support Audere Apartments in Phoenix AZ. In this role, you'll partner closely with the Property Manager and serve as a steady, professional presence for residents, prospects, and teammates at its location. This role blends customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, organized, detail-oriented, and confident managing a variety of responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that help both properties perform at their best.
Requirements
- High school diploma or GED required.
- Two or more years of residential property management experience or a related position in customer service, hospitality, or sales.
- Minimal local travel between assigned communities.
- Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching.
- Ability to lift, push and pull up to 40 pounds.
- Valid driver's license and reliable, personal vehicle required for travel between communities.
- Strong administrative and organizational skills
- Warm, friendly communication style and customer-focused mindset
- Ability to connect with many different personality types
- Experience in property management, hospitality, customer service, or sales
- Comfort with a fast-paced environment and shifting priorities
- Final candidates will be required to pass a background check and provide professional references.
Nice To Haves
- Certified Apartment Manager (CAM) or Certified Property Manager (CPM) designation is a plus!
Responsibilities
- Support monthly rent collection, posting, and resident notifications
- Assist with delinquency management, move-out charges, deposit accounting, and reporting
- Tour apartment homes and assist with leasing, lead follow-up, and application processing
- Help coordinate renewals and maintain accurate resident files
- Enter and follow up on service requests to ensure resident satisfaction
- Contribute to marketing efforts, outreach, and online advertising
- Maintain renters insurance compliance and support community programs and activities
- Communicate professionally with residents, prospects, and team members
- Exercise good judgment and act in the best interest of the community and Company
Benefits
- Health, dental, vision, 401(k) with company match, PTO, short- and long-term disability, life insurance, paid parental leave, rent discounts, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
