Assistant Community Manager

Horizon Land Co Llc•Urbana, IL

2d•Onsite

About The Position

The Assistant Property Manager is responsible for helping the Property Manager with duties such as but not limited to; overseeing and managing the daily operations, tasks and interactions within their assigned properties. This position will also act as a liaison between the company and the community of residents by addressing resident issues and helping meet the needs of their communities.

Requirements

Proficiency in Microsoft Office Suite
Ability to learn and be proficient with operations system.
Proficiency in using computer software
Excellent organizational skills and attention to detail
Excellent written and verbal communication skills
Familiarity of Fair Housing laws in assigned state and county
Excellent customer service and interpersonal skills

Responsibilities

Collect rent payments and prepare payments for deposits
Processes and issues lease documentation for new residents.
Provides park rules, and other community literature to new residents.
Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
Complete and upload all prospect cards and information into rent software
Follow up with prospective clients via phone and email.
Process tenant applications and enter prospect information into tracking system.
Run background checks on new residents.
Show prospective residents’ homes available for sale.
Address resident issues, record resident comments and seek to settle all non-monetary issues.
Keep Manager apprised of appropriate resident relations information.
Provide feedback and recommend improvements to assigned community.
Act as the onsite contact for most 3rd party contractors, and applicants
Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
Performs other related duties as assigned.