Assistant Community Manager

Foothills Regional HousingWheat Ridge, CO
Onsite

About The Position

Foothills Regional Housing (FRH) is seeking a Roving Assistant Community Manager to oversee the day-to-day compliance and operations of assigned affordable housing assets. This role involves managing properties with multiple funding layers, including HOME, Tax Credit, 50058, 50059, NSP, and PBV units, ensuring strict adherence to FRH policies and procedures and all relevant regulations.

Requirements

  • Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
  • Keeps information organized and accessible, maintains clean/functional workspace, works systematically/efficiently, manages time well.
  • Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of quality problems, owns/acts on quality problems.
  • Knows and explains product features/benefits, understands/sells the full product line, understands customer's business operations and needs, understands/responds to the competition, applies market knowledge.
  • Develops new business, identifies and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive to customers, delivers effective presentations, negotiates well, uses closing skills appropriately, develops sales skills.
  • Shares information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.

Nice To Haves

  • Assisted Housing Manager Certification or equivalent
  • One year certificate from college or technical school
  • One to two years related experience and/or training
  • Equivalent combination of education and experience

Responsibilities

  • Assists in the management of multi-family residential real estate properties.
  • Processes and prepares all applicant and resident files in compliance with Project-Based Section 8 and LIHTC rules and regulations.
  • Prepares all leases, addendums, and other legal paperwork for new move-ins and manages tenant files throughout the lease term.
  • Performs annual renewal inspections in accordance with HUD and LIHTC regulations.
  • Purchases supplies and equipment for leased properties.
  • Oversees the timely completion of security dispositions.
  • Contacts utility companies to arrange for the transfer of service for tenants.
  • Generates and posts demands and other legal notices required in property management.
  • Assists with resident evictions in compliance with court orders and directions from legal counsel and ownership.
  • Maintains a professional appearance at all times per FRH standards.
  • Maintains awareness of and adherence to all requirements of the Fair Housing Act and applicable HUD and LIHTC regulations.
  • Answers phones and takes appropriate action or directs calls to the property manager.
  • Performs administrative functions at the Community.
  • Records all rent receipts in the HAB software system.
  • Processes vendor invoices and purchase orders.
  • Provides resident problem resolution, escalating issues to the Community Manager when necessary.
  • Identifies competing communities and documents rates for apartment types, sizes, and amenities; may assist with market surveys.
  • Assists in the planning and implementation of resident events and office themes.
  • Interacts with residents courteously and professionally.

Benefits

  • Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance
  • Vacation and Sick time
  • 12 Paid Holidays
  • Retirement plan, employer matches up to 10% of retirement contributions
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