Assistant Property Manager

United Payroll, LLC • City of Troy, NY

10d • $0 - $31 • Onsite

About The Position

The United Group of Companies, Inc. is seeking a full-time Assistant Property Manager to join their team at College Suites at City Station, a student housing apartment community and mixed-use development in downtown Troy. The United Group has over 50 years of experience in real estate development and management, focusing on creating vibrant communities. They have been recognized as a Top Workplace for multiple consecutive years and their management company, United Plus Property Management (UPPM), received the Accredited Management Organization (AMO®) of the Year Award for 2024.

Requirements

• 5+ years of experience in property management, ideally focused on sales and leasing within the active adult community.
• Demonstrates integrity on a personal and professional level
• Exceptional communication, sales, and negotiation skills
• Ability to solve problems involving residents and challenging situations

Nice To Haves

• Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred.

Responsibilities

• Establishes new relationships, maintaining continuous communication to identify prospect needs and close the prospect, converting into a resident of our community.
• Tours visitors of the community, shows apartments to interested guests, encourages qualified prospects to apply for residency, closes sale, and assists with the application process as needed.
• Receives incoming calls and manages them accordingly.
• Ensures the model apartment and/or vacant unit(s) are ready to be shown to prospective residents.
• Follows up on leads with regularity.
• Prepares all necessary packets, materials, and paperwork for move-ins or move outs.
• Keeps units leased to meet or exceed budget.
• Prepares and sends out required weekly and/or monthly reporting to necessary stakeholders.
• Responsible for achieving occupancy goals of the property through managing various initiatives, campaigns, programs, and events.
• Designs and develops marketing plans in accordance with the established budget in collaboration with the Property Manager; executes plan as outlined.
• Assists in preparation of advertising and marketing materials (letters, newsletters, flyers, brochures, etc.), as well as lease, and move-in packages.
• Performs outreach marketing within the surrounding community, establishing relationships with local business partners.
• Assists in branding the overall property through cutting-edge marketing campaigns and on-site promotional events.
• Makes recommendations to improve marketing and leasing programs.
• Conducts research on new and existing market communities for budgeting and operations purposes.
• Shops, evaluates, and prepares Quarterly market studies based on competitive properties, analyzing marketability of unit market rates, advertising, signage, decor, amenities, and curb appeal to properly gauge the competitive landscape.
• Uses social media tools to increase exposure, gain brand awareness, and create client loyalty.
• Assist residents with various needs/requests – i.e., submitting work orders, key access/entry, emergency assistances, etc.
• Assists in all phases of rent collection process and rent manager program.
• Communicates all problems or potential issues and makes recommendations to the Property Manager and/or Maintenance.
• Plans, assists with, and supports on-site resident events and programming as applicable.
• Ability to handle any emergencies that may arise on site.
• Prepares all accounts payable for Property Manager's approval
• Prepares all month end reports for Property Manager's approval
• Assists in the preparation of the budget
• Reports on variances from budget
• Prepares all paperwork relating to move-ins and move-outs
• Inputs all data into computer system
• Prepares all necessary paperwork and items related for resident move-ins and/or renewals
• Demonstrates the ability to handle emergencies that may arise on site
• Communicates all problems and makes recommendations to the Property Manager
• Assists with performing follow-up inspections of maintenance work orders
• Makes regular inspections of the property grounds, including all common hallways/areas, interior, and exterior spaces as needed
• Assists the Maintenance team by making recommendations for physical repairs, replacements, and/or improvements when identified and approved
• Recommends purchasing supplies, materials, equipment, and related items was needed and when approved

Benefits

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options
• Dental
• Vision
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans
• 401K Retirement Plan – Voya Financial; eligible for Employer Match after 1 Year of Service; up to 4% Company Match
• Employee Assistance Program
• United Concierge Medicine (24/7 telemedicine service, including Mental Health)
• Calm App premium subscription
• Learning Care Group (childcare tuition discount)
• Dependent Care FSA
• Tuition Assistance Program
• Personal Time Off (24 Hours)
• Sick Time Off (56 Hours)
• Vacation Time Off (80 Hours; escalated based on years of service up to 160 Hours)
• 10 Company Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level