Assistant Property Manager - M27

Brundage Management Company Inc., providing services for Sun Loan & Tax Service and Key Storage•Memphis, TN

49d•Hybrid

About The Position

The Assistant Property Manager will be responsible for renting storage space to customers, informing them of rental regulations and rates, and assisting them in selecting the appropriate storage unit size. This role involves assisting customers in completing rental agreements and providing exceptional customer service. The Assistant Property Manager may be required to travel to other facilities to provide support during staff shortages, high-demand periods, or special projects. The ideal candidate is a self-motivated, detail-oriented individual with strong problem-solving skills and the ability to work independently while contributing to the overall success of the company. Key Storage is a national leader and innovator in the self-storage industry with over 40 facilities across seven states, known for its award-winning customer experience and a culture that embraces innovation and employee satisfaction.

Requirements

Must be legally authorized to work in the United States without the need for current or future visa sponsorship.
Must already possess valid U.S. work authorization that permits employment with any employer.
Self-motivated.
Detail-oriented.
Strong problem-solving skills.
Ability to work independently.
Ability to contribute to the overall success of the company.

Responsibilities

Rents storage space to customers.
Informs customers of space availability, rental regulations, and rates.
Assists customers in selection of storage unit size according to articles or material to be stored.
Assists customer in completing rental agreement.
Provides exceptional customer service to our customers and generate sales leads over the phone as well as walk-in customers.
Recommends unit sizes and services based on customers' needs.
Communicates leasing process to customers.
Makes customer calls regarding their account, collections, and other items, documenting notes on the computer system.
Conducts daily physical storage unit inspection, confirm inventory availability and ensure spaces are secure and/or ready to rent.
Manages, audits, and balances cash drawer, preparing and making daily deposits.
Performs cleaning and maintenance such as sweeping, mopping, and picking up trash and wiping windows to ensure a great customer experience.
Travels to other properties to provide support as needed for efficient business operations.
Performs other duties as assigned.