Assistant Property Manager- One Light

Cordish Companies•Kansas City, MO

9d•Onsite

About The Position

The Cordish Companies’ origins date back to 1910 and encompass four generations of privately-held, family ownership. During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. One of the largest and most respected developers in the world, The Cordish Companies has been awarded an unprecedented seven Urban Land Institute Awards for Excellence for public-private developments that are of unique significance to the cities in which they are located. The Cordish Companies has developed and operates highly acclaimed dining, entertainment and hospitality destinations throughout the United States, many falling under The Cordish Companies’ Live! Brand, highly regarded as one of the premier entertainment brands in the country. Welcoming over 50 million visitors per year, these developments are among the highest profile dining, entertainment, gaming, hotel and sports-anchored destinations in the country. The Cordish Companies prides itself on its entrepreneurial spirit and being an inclusive workplace for all team members. Summary The Assistant Property Manager will be responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Requirements

Knowledge of Fair Housing rules and regulations.
Ability to be assertive and possess excellent interpersonal and communication skills.
Ability to project a professional appearance at all times.
Outstanding customer service skills
Excellent written and oral communication skills
Knowledge of computer operating systems (Microsoft Word, Excel, PowerPoint, etc.)
Ability to work weekends
1-2 years’ Luxury Assistant Property Manager Experience within multifamily housing is strongly preferred.
High School diploma

Nice To Haves

Lease up experience is strongly preferred
One-Site knowledge is preferred but not necessary

Responsibilities

Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received from residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos.
Maintains positive customer relations attitude.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
Regularly attends and promotes resident events.
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Greets prospective clients, shows community and performs leasing duties as needed.
Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing property and improving resident satisfaction.
Updates required reports concerning move-out notices, activity, etc., on a daily basis and provide information to the Community Manager.
Organizes and files all applicable reports, leases and paperwork.
Proof reads all lease paperwork and process move-ins and move-outs.
Processes all security deposit move-out reports.
Updates board indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is completed.
Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Type’s miscellaneous resident communication as needed.
Completes all lease paperwork including related addenda and accepts rents and deposits.
Updates and coordinates additional property management software training.
Schedules industry training.
Performs any additional duties assigned by Community Manager or Property Supervisor.