Assistant Property Manager (Industrial)

Stream Realty•Houston, TX

4d•Onsite

About The Position

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day-to-day responsibilities include assisting with building and property operations, enhancing tenant relations, coordinating vendors, and providing customer service. The role supports property operations, accounting, leasing, marketing, construction, budgeting, reporting, and compliance, and may assist with after-hours emergency calls as needed.

Requirements

Excellent customer service skills.
Strong verbal and written communication skills, including experience communicating professionally and courteously with tenants and/or vendors.
Basic accounting knowledge and skills.
Good organizational skills and attention to detail.
Ability to multitask.
Proficiency with Microsoft Excel and Word.
Desire and ambition to learn and grow in Stream’s property management department.
Attributes aligned with Stream’s core values: Smart, Honest, Nice, and Passionate.

Nice To Haves

Bachelor’s degree preferred.
More than two years of experience in the commercial property management industry preferred.
Previous experience with real estate software such as Yardi, MRI, Kardin, AvidXchange, IMPAK, or similar programs.

Responsibilities

Work with Property Managers to resolve building operations issues.
Work with vendors to ensure compliance with service contracts and recommend and/or complete vendor contracts as appropriate.
Ensure adherence to property owners’ policies and procedures and compliance with codes, regulations, and governmental agency directives.
Answer office telephone calls as required and assist callers.
Receive work order requests and coordinate with building technicians or vendors as appropriate.
Schedule building activity, including move-ins and move-outs, and verify insurance.
Follow established accounts receivable guidelines, including contacting tenants about rent payment status and assisting the Property Manager with lockouts, late fees, or demand letters as necessary.
Review invoices and ensure accurate coding for payment.
Assist Property Managers in preparing monthly reporting packages and financial reports according to owners’ needs.
Assist with preparing, assembling, reviewing, and implementing annual operating and capital budgets, as well as operating expense reconciliations.
Assist with coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
Ensure compliance with management agreements.
Work with Property Managers to facilitate accounting, leasing, marketing, and construction needs.
Understand lease types and assist the Property Manager in ensuring lease compliance.
Process tenant billback expenses.
Assist with responding to and resolving after-hours emergency calls as needed.
Assist the management team in planning and executing tenant events.