Assistant Manager at Boulders on the River

Affinity Property Management • Eugene, OR

12d • Onsite

About The Position

The Assistant Property Manager will be responsible for assisting the Property Manager in various aspects of property operations, financial management, and resident experience. This role involves advertising and promoting the property, managing leads, conducting tours, processing leases, ensuring rent collection, and addressing resident concerns. The position requires a professional and courteous approach, strong multitasking abilities, and a commitment to maintaining high occupancy rates and resident satisfaction.

Requirements

• Authorization to work in the United States
• High School Diploma or equivalent
• 1+ years of experience in multi-family property management
• Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
• Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Nice To Haves

• Yardi Voyager and CRM experience preferred

Responsibilities

• Comply with all Fair Housing and Equal Housing Opportunities requirements
• Comply with appropriate state landlord/tenant statutes
• Attend training and development seminars
• Advertise and promote the property
• Utilize industry specific software for lead management
• Provide tours to prospective and current residents
• Complete full cycle lease process with prospective residents
• Ensure compliance with renter’s insurance
• Maintain resident occupancy of 95%
• Ensure the timely collection of rent and other ancillary revenue
• Assist Property Manager with delinquency process
• Assist Property Manager with processing vendor invoices
• Engage with prospective and current tenants using a professional and courteous approach
• Navigate priority changes to respond to and resolve unforeseen issues or emergencies
• Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
• Complete quality assurance calls following up on completed work orders
• Facilitate resident events
• Other duties as assigned by Property Manager

Benefits

• Medical insurance at no cost to the employee
• Dental insurance at no cost to the employee
• Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
• 401k enrollment program available
• Life Balance Program access for associate-only discounts
• Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year)
• 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day)
• Leasing and renewal commission opportunities
• Monthly bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED